Part time Administrator
Job description
Original text imported from Reed
Location:Chandlers Ford, Southampton
Salary:£27,000 Pro rata
Contract: please not this is a 12-month temporary assignment initially
Hours: Part time 30 hours per week, ideally 9am to 3pm Monday to Friday although can be flexible
Dynamite Recruitment is delighted to be working in partnership with a well-established and growing service provider based in the Southampton area.
Due to continued growth, our client is seeking an organised and proactive Part time Administrator to join their busy operations team.
The Role
As a part time administrator / coordinator you will play a key role in ensuring the smooth delivery of services by acting as the central point of contact between customers, engineers, and technicians. This is a fast-paced position that requires strong organisational skills and the ability to manage multiple priorities effectively.
Key Responsibilities...
- Managing customer expectations and scheduling service visits via email and on the telephone
- Coordinating multiple engineer and technician diaries
- Confirming appointments with customers ahead of visits
- Issuing job sheets and ensuring engineers have the required materials and stock
- Planning efficient routes for field teams
- Booking in works and updating internal systems
- Completing high volumes of administration accurately
- Handling customer queries and resolving complaints professionally
- Checking timesheets and tracker activity to support payroll
- Raising quotations and invoices for completed works
- Supporting aged debt resolution
- Signing off supplier invoices and assisting the Finance team
- Arranging servicing, maintenance, equipment hire, and emergency breakdown support
- Previous administration experience (essential)
- Excellent organisational skills and strong attention to detail
- Confident communication skills, both written and verbal
- The ability to manage multiple tasks in a fast-paced environment
- A proactive, reliable, and customer-focused approach
- Confidence working in a fully office-based environment
What’s on Offer
- Salary of £27,000 pro rata
- Monday to Friday hours
- Opportunity to join a stable and growing business
- Immediate interviews available.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your administration experience prominently as this is marked as essential in the advert
📊 Quantify your coordination experience: "Managed 25+ engineer schedules daily, achieving 95% appointment accuracy"
🌐 Emphasise your customer service skills as you'll be the central contact point between customers and engineers
🎯 Showcase experience with scheduling systems or diary management software if you have it
🤝 Mention any experience in operations or service coordination roles as this is highly advantageous
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Coordinated 15 engineer schedules daily, achieving 98% appointment accuracy and reducing customer complaints by 40%
- •Processed 200+ invoices weekly whilst supporting payroll administration for 25 field technicians
- •Managed customer communications via phone and email, resolving 85% of service queries within 24 hours
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Letter preview — tailored to Dynamite Recruitment Solutions Ltd
Dear Hiring Manager,
Dynamite Recruitment's Part-time Administrator position perfectly matches my administration background and passion for operations coordination. My experience in diary management and customer service aligns directly with your need for someone to coordinate engineer schedules and maintain customer relationships.
My background in administration has equipped me with the organisational skills and attention to detail required to manage multiple engineer diaries whilst ensuring excellent customer service. I thrive in fast-paced environments where accurate coordination between teams is essential.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you manage multiple engineer diaries simultaneously?
- ›What systems have you used for scheduling and coordination?
- ›How do you ensure accuracy when processing high volumes of invoices?
- ›What methods do you use to track and update internal systems?
- ›How would you plan efficient routes for field teams?
Behavioural
- ›Tell me about a time you managed multiple priorities in a fast-paced environment
- ›Describe how you would handle a customer complaint about a missed appointment
- ›Give an example of when you had to coordinate between different teams
- ›How do you ensure accuracy when handling high volumes of administration?
- ›Tell me about a time you had to be proactive in solving a problem
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you managed multiple priorities in a fast-paced environment
Describe how you would handle a customer complaint about a missed appointment