Head of Supply Chain
Job description
Original text imported from Reed
Head of Supply Chain
£60,000 (flexibility DoE) + Profit-related bonus
Fully Office-based
An established UK-based manufacturing company business in the food sector is seeking an experienced supply chain professional to join as their Head of Supply Chain.
A multi-site role, you will be responsible for the day-to-day operations and continuous improvement of end-to-end supply chain performance. The role ensures excellent customer service, efficient and cost-effective operations, and strong alignment between demand, warehousing and production. A key focus will be delivering data-driven decision-making and process implementation to support business growth.
Why Apply?
AA growing organisation, this company values people, performance and solutions. You will be joining an ideas-led business that prioritises continuous improvement, operational excellence and customer satisfaction. The role offers the opportunity to make a genuine impact, shape ways of working across multiple sites and play a key part in supporting sustainable business growth within a fast-paced, collaborative environment.
Duties and Responsibilities:
- Jointly lead the performance of two operational sites with the Operations Manager, holding responsibility for customer services, internal warehousing and third-party logistics operations
- Transform customer services and warehouse functions by embedding strong performance management, customer focus, Lean ways of working and continuous improvement initiatives
- Own and improve end-to-end supply chain planning, ensuring effective alignment between customer demand, warehousing and production plans
- Maximise the use of ERP and digital systems to improve data accuracy, visibility, automation and decision-making
- Drive stock optimisation, working capital efficiency and cost control while maintaining high service levels
- Lead governance, performance management and continuous improvement with third-party logistics partners
- Establish robust SOPs, training and onboarding processes to support capability, standardisation and scalability
- Act as a senior cross-functional leader, working closely with Operations, Sales, Commercial, Finance and IT to deliver aligned supply chain outcomes and manage risk and resilience
Experience/Qualifications:
- Minimum of 7 years' experience in supply chain, operations or logistics within FMCG or manufacturing
- Proven leadership experience across customer services, warehousing and supply chain functions, including third-party logistics management
- Demonstrated ownership of end-to-end supply chain performance, including service levels, inventory, cost and working capital
- Strong track record of delivering continuous improvement and Lean methodologies in operational environments
- Experience working with ERP systems and digital tools to improve efficiency, data quality and business insight
- Degree or equivalent professional experience in Supply Chain, Logistics, Operations or a related discipline
- Desirable: qualifications project management or Supply Chain Operations
We are unable to respond to all applications. If you have been successful we will be in touch within 5 days of your application.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your FMCG or manufacturing supply chain experience prominently as this is explicitly required for the food sector role
📊 Quantify your supply chain achievements: 'Reduced inventory by 15% whilst maintaining 98% service levels'
🔧 Emphasise your ERP system expertise and digital transformation experience as they want to maximise system usage
🏭 Showcase multi-site operational leadership experience as this role spans two operational sites
📈 Detail your Lean methodology implementations and continuous improvement results with specific metrics
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Transformed supply chain operations across 3 manufacturing sites, implementing Lean methodologies that reduced waste by 22% and improved on-time delivery to 98.5%
- •Led ERP system optimisation project delivering £450k annual savings through improved inventory accuracy and automated demand planning processes
- •Managed relationships with 6 third-party logistics providers, negotiating contracts that reduced distribution costs by 15% whilst maintaining 99% service levels
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Letter preview — tailored to Lucy Walker Recruitment Ltd
Dear Hiring Manager,
Your Head of Supply Chain role at Lucy Walker Recruitment's food manufacturing client immediately caught my attention, particularly the opportunity to drive Lean methodologies and ERP optimisation across two operational sites. My 8 years in FMCG supply chain leadership, combined with proven experience in third-party logistics management and continuous improvement delivery, aligns perfectly with your requirements.
My background in transforming multi-site supply chain operations includes implementing data-driven performance management systems that reduced inventory by 18% whilst improving service levels to 99.2%. I have successfully led cross-functional teams to optimise working capital, streamline warehousing operations, and establish robust SOPs that support scalable growth.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach optimising inventory levels while maintaining high customer service levels?
- ›Describe your experience implementing Lean methodologies in supply chain operations
- ›How do you use ERP systems to improve supply chain visibility and decision-making?
- ›What KPIs would you establish to measure end-to-end supply chain performance?
- ›How would you manage and improve relationships with third-party logistics providers?
Behavioural
- ›Tell me about a time you led a major supply chain transformation across multiple sites
- ›Describe a situation where you had to balance cost reduction with service level maintenance
- ›Give an example of how you've driven continuous improvement in a fast-paced environment
- ›Tell me about a time you had to work cross-functionally to solve a complex supply chain issue
- ›Describe a challenging situation with a third-party logistics partner and how you resolved it
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you led a major supply chain transformation across multiple sites
Describe a situation where you had to balance cost reduction with service level maintenance