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⚡ Source: ReedRef: 56858378

Electrician (South East)

Octopus Energy Limited·Guildford, Surrey·Posted 1 week ago
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Job description

Original text imported from Reed

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and  to help us make our vision a reality.


We're on a mission to drive the global renewable energy revolution, and we need loads more people to turn our vision into a reality. We’re keen for you to shine in your role so, based on your experience, you could be fitting any of our awesome low carbon tech - Electric Vehicle charge points, Air Source Heat Pumps or Solar! 


We’re recruiting across England so you’ll see lots of vacancies in lots of locations. Please only apply to the role and location that is most suitable for you. Please don’t apply to multiple locations. 


What you’ll do 

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure we’re always delivering our best service. This should help to keep admin to a minimum, allowing you to focus on what you do best. 


Who you are  

We're looking for Electricians with a proven track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes; in many cases, the first face-to-face contact a customer has with Octopus Energy - so our expectations are high.

You’ll be responsible for:
  • Installing any of our exciting low carbon technology in customers’ homes 
  • Working collaboratively with our wider team to deliver solutions that are right for you and your customers 
  • Using your knowledge and experience of electrical works to complete installations and deliver outstanding customer service that our customers know and love 
  • Continuously learning about new technologies at our innovative R&D training centre 
You must:
  • have a full UK driving license with no more than 6 points 
  • have a level 3 NVQ or equivalent, 18th Edition, Part P/ installation qualification and Inspection & Testing qualifications 
Other qualities we’d love to see include:
  • A flexible working approach 
  • Customer service experience
  • It would also be pretty awesome if you have EV or solar qualifications! 
Join us in the Octoverse!
  • £36,500 basic salary with overtime available (+ London weighting if living within M25) 
  • £2,500 annual performance bonus 
  • Share options in Octopus Energy Group 
  • £25 per week lunch allowance 
  • Training programme at our groundbreaking R&D centre 
  • Use of company tools 
  • Uniform and all PPE 
  • Company Vehicle and fuel 
  • Support for personal development in Renewable Tech 

The next steps 

We do things a little differently around here. If successful in your eligibility questions, we’ll invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions. You’ll be scored fairly by a real person and if you stand out to us, we’ll invite you to an in person recruitment event where you can show us what you’ve got. 


If this sounds like you then we'd love to hear from you.


Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!


Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Level 3 NVQ Electrical18th Edition Wiring RegulationsPart P Building RegulationsInspection & Testing qualificationsUK driving licence
Nice-to-have
EV charging qualificationsSolar installation qualificationsCustomer service experience
Soft skills
Customer serviceFlexibilityCollaborationContinuous learningSafety focusCommunication
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your 18th Edition and Level 3 NVQ qualifications prominently as these are essential requirements

2

🔋 Emphasise any EV charging or solar installation experience as the role involves fitting low carbon technology

3

🚗 Mention your clean UK driving licence early as this is mandatory with maximum 6 points allowed

4

📈 Quantify your electrical installation experience: 'Completed 150+ domestic installations with 98% customer satisfaction'

5

🌱 Show enthusiasm for renewable energy and green technology to align with Octopus Energy's mission

NEW
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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Completed 180+ domestic electrical installations including EV charging points, maintaining 99% customer satisfaction scores
  • Achieved 18th Edition Wiring Regulations certification and Part P compliance across 95% of residential projects within 12-month period
  • Led installation of 45 Air Source Heat Pump systems, reducing average installation time from 8 to 6 hours through process optimisation

Free to copy — tailoring requires a 30-sec CV upload.

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AI cover letter

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Letter preview — tailored to Octopus Energy Limited

Dear Hiring Manager,

Octopus Energy's mission to drive the renewable energy revolution aligns perfectly with my electrical expertise, particularly in 18th Edition compliance and low carbon technology installations. My Level 3 NVQ and Part P qualifications position me ideally for installing EV charge points, heat pumps and solar systems in customers' homes.

My background in domestic electrical installations has equipped me with the technical skills and customer service approach essential for representing Octopus Energy's brand. I'm particularly drawn to the opportunity for continuous learning at your R&D training centre.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • Explain the key requirements of the 18th Edition Wiring Regulations
  • How would you safely install an EV charging point in a domestic property?
  • What testing procedures would you follow after completing an electrical installation?
  • Describe the difference between AC and DC systems in solar installations
  • How do you ensure Part P compliance when working on domestic electrical systems?

Behavioural

  • Tell me about a time you had to explain a complex electrical issue to a customer
  • Describe a situation where you had to adapt to new technology or working methods
  • Give an example of when you went above and beyond for customer service
  • Tell me about a time you identified a safety issue and how you handled it
  • Describe how you would handle a situation where a customer was unhappy with your work
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to explain a complex electrical issue to a customer

A customer's new EV charger kept tripping their main fuse board after installation. I discovered their 1980s consumer unit couldn't handle the 32-amp load. Rather than using technical jargon, I explained it like water pipes - their old 'pipes' were too narrow for the new 'flow' needed. I showed them the amp ratings and demonstrated the safety risk with a simple analogy. I arranged an upgrade quote within 24 hours and offered a temporary 16-amp solution. The customer appreciated my clear explanation and booked the upgrade work, resulting in £2,400 additional revenue and a 5-star review.
2Question

Describe a situation where you had to adapt to new technology or working methods

When smart EV chargers were introduced, I initially struggled with the WiFi connectivity setup which was completely new to me. Instead of avoiding these jobs, I spent 3 evenings studying the technical manuals and watching online tutorials. I practised on the workshop demo unit until I could complete the full setup in 20 minutes. Within 2 weeks, I became the go-to person for smart charger installations, completing 15 units with zero callbacks. My proactive learning approach led to a £500 quarterly bonus and recognition as 'Technician of the Month'.

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