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⚡ Source: ReedRef: 56800401

Donations & Data Administrator

Distinct Recruitment·Nottingham·Posted 2 weeks ago
🏠 Hybrid💰 25-29k GBP/year
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Job description

Original text imported from Reed

We are seeking a detail-oriented Donations & Data Administrator to support the accurate processing and management of donations. This role plays a key part in ensuring financial accuracy, maintaining donor records and supporting fundraising activities. Salary and Benefits Salary: 25,000 - 29,000 per annum (DOE) Benefits include: Hybrid working available after 6 months (2 days from home) Flexible working hours after training period Working Hou...
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Key skills

AI-extracted from the job advert

Must-have skills
Data entryDatabase managementAttention to detailRecord keeping
Nice-to-have
CRM systemsGift Aid processingCharity sector experienceExcel
Soft skills
Attention to detailAccuracyOrganisationCommunicationTime management
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Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your database management and CRM experience prominently as this role centres on donor record maintenance

2

📊 Quantify your data processing achievements: 'Processed 2,500+ donor records monthly with 99.8% accuracy'

3

🎯 Emphasise any charity sector or fundraising experience as this directly supports their donation activities

4

💡 Showcase your Gift Aid knowledge if applicable, as this is crucial for charity donation processing

5

🔍 Mention your attention to detail skills with specific examples of maintaining financial accuracy

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Processed 1,800+ donation records monthly with 99.5% accuracy, maintaining comprehensive donor database for fundraising team
  • Managed Gift Aid claims totalling £45,000 annually, ensuring full HMRC compliance and maximising charity income
  • Implemented data validation procedures reducing processing errors by 35% across 3,200 active donor records

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Dear Hiring Manager,

Distinct Recruitment's focus on accurate donation processing and donor stewardship aligns perfectly with my database management skills and attention to detail. My experience in data administration and record keeping makes me well-suited for maintaining financial accuracy in your fundraising activities.

My background in data processing and donor record management has equipped me with the precision required for this role. I understand the importance of maintaining accurate donor databases and ensuring compliance with data protection regulations while supporting fundraising objectives.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you ensure data accuracy when processing large volumes of donor information?
  • What CRM or fundraising database systems have you worked with?
  • How do you approach Gift Aid processing and compliance?
  • Describe your experience with Excel for data analysis and reporting
  • How would you maintain GDPR compliance when handling donor data?

Behavioural

  • Tell me about a time when you identified and corrected a data error
  • How do you prioritise tasks when managing multiple donation processing deadlines?
  • Describe a situation where you had to maintain accuracy under pressure
  • Give an example of when you improved a data management process
  • How do you handle confidential donor information?
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STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you identified and corrected a data error

While processing monthly donor records, I noticed duplicate entries for 15 donors that would have resulted in double Gift Aid claims worth £2,400. I immediately flagged this to my supervisor and developed a verification checklist to cross-reference donor details against previous submissions. I then spent 3 hours systematically reviewing the entire database of 1,200 records, identifying and merging 23 duplicate entries. This prevented potential HMRC compliance issues and saved the charity from having to repay incorrectly claimed Gift Aid. My supervisor implemented my verification process as standard procedure, reducing duplicate entries by 90% over the following quarter.
2Question

How do you prioritise tasks when managing multiple donation processing deadlines?

During our year-end appeal campaign, I had to process 800 new donations while maintaining weekly Gift Aid submissions and preparing quarterly donor reports. I created a priority matrix focusing on compliance deadlines first, then donor acknowledgment timelines. I processed Gift Aid claims each Tuesday and Thursday morning when I was most focused, tackled new donation entries during quieter afternoon periods, and scheduled report preparation for Friday afternoons. I also batched similar tasks together, processing all cheque donations before moving to online payments. This system helped me complete all tasks on time while maintaining 98% accuracy across 2,100 processed records during the busiest month.

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