Commercial Administrator
Job description
Original text imported from Reed
Hours: Full time (40 hours)
Contract: Permanent
Location: Unipart House, Cowley – with a blended approach to home/office work
As Commercial Administrator your role is a dual-functional one, providing comprehensive diary and travel management for the Managing Director of Commercial, ensuring seamless meeting logistics, and the professional preparation of executive-level reporting packs. Alongside this you will provide key support for governance of the Customer Engagement (CE) System, overseeing the integrity of the CE System Portal, developing performance dashboards, and managing the end-to-end delivery of the bi-annual Customer Survey. As a highly organised communicator, you will be comfortable chasing stakeholders for data while maintaining a refined approach to complex scheduling and administrative priorities. This is a development opportunity that will introduce you to the business in its entirety, to strategy and decision-making at the highest levels, establishing strong relationships with senior leaders.
Key Responsibilities
- Coordinate comprehensive diary management – scheduling appointments, meetings, and organising travel arrangements as required, anticipating and resolving any scheduling conflicts, ensuring that appointments are prioritised based on their importance
- Proactively manage all logistics for meetings, including handling room bookings, arranging catering, and ensuring equipment setup when required
- Record and upload expenses for approval every month
- Support the maintenance of all files and uploads for the CE System Portal, and maintain and update CE Reporting for main key measures across all capabilities, including data analysis and supporting agreed reporting cycles – chasing missing files or data to support measurement, highlighting areas for improvement, and ensuring overall adherence
- Support the design and implementation of a Dashboard for CE Measures and KPI Performance in conjunction with the IT and CE teams
- Support the preparation and administer the bi-annual Customer Survey, managing the setup, internal communication, end-to-end reporting, and data evaluation outputs
- Collaborate with the IT Team to produce a monthly KPI Report Pack to be communicated across Go-To-Market (GTM) teams, aimed at driving increased usage of Sales Navigator
- Provide general support and input for monthly reporting packs, including but not limited to ELT, BD Council, and Comm Cell Slides – actively inputting, exporting, and analysing data pertaining to our CRM, including but not limited to creating reports, dashboards, highlighting key KPI metrics
About You
We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!
- Ability to prioritise and multitask in a fast-paced working environment
- Excellent organisational skills, data and financial literacy
- Excellent communication skills
- The ability to research and to analyse information
- Attention to detail and accuracy of work
- Strong interpersonal skills and the desire to build relationships at all levels of the operation
- Strong Microsoft and/or Google Suite skills – we use Google at Unipart
- A proactive and solution-oriented mindset, with a focus on continuous improvement
Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity – all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.
Closing date for applications: 3rd April 2026
You may have experience in the following: Commercial Assistant, Administration Assistant, Executive Assistant, Personal Assistant, Office Administrator, Business Support Administrator, Data Administrator, CRM Administrator, Sales Support Administrator, Governance Administrator, Commercial Support Coordinator, Reporting Assistant, Customer Engagement Administrator, etc.
REF-227 699
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your diary management and executive support experience at the top as this dual-functional role specifically requires comprehensive diary management for the Managing Director
📊 Quantify your administrative achievements: 'Managed 40+ weekly meetings, reducing scheduling conflicts by 25%'
🌐 Emphasise any CRM or data analysis experience as the role involves CE System Portal maintenance and KPI reporting
🎯 Showcase your stakeholder management skills as you'll be chasing stakeholders for data while maintaining professional relationships
🤝 Demonstrate your ability to work with IT teams as you'll collaborate on dashboard development and monthly KPI reports
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed comprehensive diary coordination for 3 senior executives, reducing scheduling conflicts by 30% through proactive calendar management
- •Administered bi-annual customer survey across 150+ stakeholders, achieving 85% response rate and delivering actionable insights within 4-week deadline
- •Developed monthly KPI dashboards for Go-To-Market teams, streamlining data analysis processes and reducing report preparation time by 40%
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Letter preview — tailored to Unipart
Dear Hiring Manager,
Unipart's Commercial Administrator position perfectly combines my passion for executive support with data governance expertise. Your dual-functional role requiring comprehensive diary management for the Managing Director alongside Customer Engagement System oversight aligns with my experience in both administrative excellence and stakeholder coordination.
My background in managing complex scheduling priorities whilst maintaining data integrity across multiple systems would enable me to excel in supporting the bi-annual Customer Survey delivery and developing performance dashboards for Go-To-Market teams.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach managing the CE System Portal and ensuring data integrity?
- ›Describe your experience with CRM systems and creating performance dashboards
- ›How would you handle the end-to-end delivery of a bi-annual customer survey?
- ›What methods would you use to analyse KPI data and highlight areas for improvement?
- ›How would you collaborate with IT teams to develop monthly KPI report packs?
Behavioural
- ›Tell me about a time when you had to manage complex scheduling conflicts for senior executives
- ›Describe a situation where you had to chase stakeholders for missing data while maintaining professional relationships
- ›Give an example of when you proactively identified and resolved a potential administrative issue
- ›Tell me about a time when you had to coordinate multiple meeting logistics simultaneously
- ›Describe how you would prioritise competing administrative tasks and deadlines
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time when you had to manage complex scheduling conflicts for senior executives
Describe a situation where you had to chase stakeholders for missing data while maintaining professional relationships