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⚡ Source: ReedRef: 56733046

Commercial Administrator

Unipart·Cowley·Posted 1 months ago
🟢 Permanent💰 30-30k GBP/year
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Job description

Original text imported from Reed

Salary: £30,000 plus 30 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme 
Hours: Full time (40 hours) 
Contract: Permanent 
Location: Unipart House, Cowley – with a blended approach to home/office work 

As Commercial Administrator your role is a dual-functional one, providing comprehensive diary and travel management for the Managing Director of Commercial, ensuring seamless meeting logistics, and the professional preparation of executive-level reporting packs. Alongside this you will provide key support for governance of the Customer Engagement (CE) System, overseeing the integrity of the CE System Portal, developing performance dashboards, and managing the end-to-end delivery of the bi-annual Customer Survey. As a highly organised communicator, you will be comfortable chasing stakeholders for data while maintaining a refined approach to complex scheduling and administrative priorities. This is a development opportunity that will introduce you to the business in its entirety, to strategy and decision-making at the highest levels, establishing strong relationships with senior leaders. 

Key Responsibilities
  • Coordinate comprehensive diary management – scheduling appointments, meetings, and organising travel arrangements as required, anticipating and resolving any scheduling conflicts, ensuring that appointments are prioritised based on their importance 
  • Proactively manage all logistics for meetings, including handling room bookings, arranging catering, and ensuring equipment setup when required 
  • Record and upload expenses for approval every month 
  • Support the maintenance of all files and uploads for the CE System Portal, and maintain and update CE Reporting for main key measures across all capabilities, including data analysis and supporting agreed reporting cycles – chasing missing files or data to support measurement, highlighting areas for improvement, and ensuring overall adherence 
  • Support the design and implementation of a Dashboard for CE Measures and KPI Performance in conjunction with the IT and CE teams 
  • Support the preparation and administer the bi-annual Customer Survey, managing the setup, internal communication, end-to-end reporting, and data evaluation outputs 
  • Collaborate with the IT Team to produce a monthly KPI Report Pack to be communicated across Go-To-Market (GTM) teams, aimed at driving increased usage of Sales Navigator 
  • Provide general support and input for monthly reporting packs, including but not limited to ELT, BD Council, and Comm Cell Slides – actively inputting, exporting, and analysing data pertaining to our CRM, including but not limited to creating reports, dashboards, highlighting key KPI metrics 

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! 
  • Ability to prioritise and multitask in a fast-paced working environment 
  • Excellent organisational skills, data and financial literacy 
  • Excellent communication skills 
  • The ability to research and to analyse information 
  • Attention to detail and accuracy of work 
  • Strong interpersonal skills and the desire to build relationships at all levels of the operation 
  • Strong Microsoft and/or Google Suite skills – we use Google at Unipart 
  • A proactive and solution-oriented mindset, with a focus on continuous improvement 

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity – all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. 

Closing date for applications: 3rd April 2026 

You may have experience in the following: Commercial Assistant, Administration Assistant, Executive Assistant, Personal Assistant, Office Administrator, Business Support Administrator, Data Administrator, CRM Administrator, Sales Support Administrator, Governance Administrator, Commercial Support Coordinator, Reporting Assistant, Customer Engagement Administrator, etc. 

REF-227 699
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Key skills

AI-extracted from the job advert

Must-have skills
Diary managementTravel coordinationData analysisStakeholder managementAdministrative support
Nice-to-have
CRM experienceDashboard developmentSurvey managementKPI reporting
Soft skills
OrganisationCommunicationAttention to detailProactive approachStakeholder managementTime managementProblem solving
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your diary management and executive support experience at the top as this dual-functional role specifically requires comprehensive diary management for the Managing Director

2

📊 Quantify your administrative achievements: 'Managed 40+ weekly meetings, reducing scheduling conflicts by 25%'

3

🌐 Emphasise any CRM or data analysis experience as the role involves CE System Portal maintenance and KPI reporting

4

🎯 Showcase your stakeholder management skills as you'll be chasing stakeholders for data while maintaining professional relationships

5

🤝 Demonstrate your ability to work with IT teams as you'll collaborate on dashboard development and monthly KPI reports

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed comprehensive diary coordination for 3 senior executives, reducing scheduling conflicts by 30% through proactive calendar management
  • Administered bi-annual customer survey across 150+ stakeholders, achieving 85% response rate and delivering actionable insights within 4-week deadline
  • Developed monthly KPI dashboards for Go-To-Market teams, streamlining data analysis processes and reducing report preparation time by 40%

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Dear Hiring Manager,

Unipart's Commercial Administrator position perfectly combines my passion for executive support with data governance expertise. Your dual-functional role requiring comprehensive diary management for the Managing Director alongside Customer Engagement System oversight aligns with my experience in both administrative excellence and stakeholder coordination.

My background in managing complex scheduling priorities whilst maintaining data integrity across multiple systems would enable me to excel in supporting the bi-annual Customer Survey delivery and developing performance dashboards for Go-To-Market teams.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How would you approach managing the CE System Portal and ensuring data integrity?
  • Describe your experience with CRM systems and creating performance dashboards
  • How would you handle the end-to-end delivery of a bi-annual customer survey?
  • What methods would you use to analyse KPI data and highlight areas for improvement?
  • How would you collaborate with IT teams to develop monthly KPI report packs?

Behavioural

  • Tell me about a time when you had to manage complex scheduling conflicts for senior executives
  • Describe a situation where you had to chase stakeholders for missing data while maintaining professional relationships
  • Give an example of when you proactively identified and resolved a potential administrative issue
  • Tell me about a time when you had to coordinate multiple meeting logistics simultaneously
  • Describe how you would prioritise competing administrative tasks and deadlines
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you had to manage complex scheduling conflicts for senior executives

When managing calendars for 3 directors at my previous company, I faced a situation where all three needed to attend the same quarterly board meeting, but each had conflicting client commitments. I proactively contacted all stakeholders 2 weeks in advance, rescheduled 4 client meetings across different time zones, and arranged alternative meeting formats including video calls for 2 international clients. I created a detailed logistics plan covering room bookings, catering for 12 attendees, and technical setup for hybrid participation. The result was 100% director attendance at the board meeting with zero client relationship impact, and the CEO commended my forward-thinking approach to conflict resolution.
2Question

Describe a situation where you had to chase stakeholders for missing data while maintaining professional relationships

During our annual customer satisfaction survey, I needed to collect performance data from 8 department heads within a tight 3-week deadline. After initial requests, only 3 had responded by week 2. I developed a diplomatic follow-up strategy, sending personalised reminders highlighting each department's specific contribution importance and offering flexible submission formats. I scheduled brief 15-minute calls with non-responders to understand their challenges and provided data templates to simplify submission. By the deadline, I achieved 100% response rate with all relationships intact. Two department heads actually thanked me for making the process easier, and the survey delivered comprehensive insights that influenced our £2.1M customer retention strategy.

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