Business Analyst - Tech

As a Business Analyst at Davies Technology Solutions (DTS), you will engage with both internal and external stakeholders to gather and document requirements, processes, risks, and objectives to support the successful delivery of software products. You will also provide effort estimates and sizing for project scope.

Reporting to the Principal Business Analyst, you will work closely with cross-functional teams to ensure alignment and achievement of collective objectives.

• Elicit, analyse, and prioritise business requirements: Collaborate with stakeholders to elicit, document, and prioritise requirements. Translate these into clear, actionable specifications for the development team. Identify client problems and formulate analysis approaches.
• Analyse and optimise business processes and systems: Analyse complex processes, systems, and data to identify improvement opportunities and efficiencies. Create detailed documentation (BPMN, use cases, user stories). Understand the business impact of suggested changes.
• Plan and estimate analysis and development work: Provide initial estimates for effort, timescales, and dependencies for PBIs and analysis tasks. Assist in PBI prioritisation.
• Analyse and interpret data: Identify trends, patterns, and insights from data to inform business decisions. Develop reports and dashboards to support data-driven decision-making.
• Manage stakeholders and communication: Act as a liaison between stakeholders and the development team. Ensure clear and effective communication, manage expectations, and facilitate collaboration.
• Contribute to solution design and validation: Participate in the design and validation of solutions, ensuring alignment with business needs and requirements. Work with development and testing teams to deliver solutions that meet the requirements.
• Support change management: Assist in change management efforts by providing training and support to clients and end-users.
• Drive process improvement and innovation: Identify opportunities for process improvements, efficiencies, and innovation. Contribute to the continual improvement of the Davies Analysis function (ways of working, process, tools, and organisation). Bring new ideas and innovation to the team by staying up to date with industry developments.
• Mentor junior BAs: Direct and mentor Level 1 Business Analysts.
• Manage time and budget: Accurately estimate and manage time on projects in line with the project budget.
• Promote Agile adoption: Contribute to the adoption of Agile practices through active participation in Agile ceremonies.
• Drive strategic alignment: Understand and communicate client strategy and outcomes to the delivery team and BA community.
• Solve problems effectively: Proactively identify and resolve issues to protect delivery outcomes.

• Proven experience as a Business Analyst or similar role.
• Experience working as an analyst or service designer in the technology sector and/or regulated markets.
• Strong understanding of modern software development methodologies and processes.
• Experience working within both Agile and Waterfall frameworks, with the ability to adapt to different project approaches.
• Proficiency with PBI ticketing/management tools such as Azure DevOps.
• Excellent interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension.
• Excellent time management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels and convey complex information effectively.
• Experience documenting business requirements, processes, and workflows.
• Ability to work collaboratively in cross-functional teams.
• Knowledge of data analysis tools and techniques is a plus.
• Experience with Figma or similar design tools is a plus.