Administrator
Job description
Original text imported from Reed
Administrator
Wakefield
Up to £27,000 + Flexible Benefits
Are you an organised, detail-focused administrator looking for your next challenge? Freedom are expanding our New Connections billing team and we’re looking for a proactive, confident individual to join us in our Wakefield office.
This is a fantastic opportunity for someone with strong administrative experience who enjoys working with data, communicating across teams, and keeping things running smoothly. If you’re comfortable using Microsoft Excel and Teams and ready to learn something new, we’d love to hear from you. Full training on all systems and processes will be provided.
The role:
In this varied and important role, you’ll support our New Connections billing function by ensuring all submissions are accurate, compliant, and ready for client approval. Your responsibilities will include (but not limited to):
- Validating costs submitted by our direct workforce and wider subcontractor pool
- Checking and confirming compliance of all required documents
- Selecting and applying the correct Sales SORs for each job
- Collating supporting sales packs and ensuring they are uploaded to the client system on time
What we’re looking for:
We want someone who can bring:
- Strong administrative experience within an office environment
- Excellent organisation and a meticulous eye for detail
- Clear and confident communication skills
- Competence in Microsoft applications, specifically excel
- A willingness to learn
Benefits:
We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:
- Salary sacrifice car scheme (Hybrid/Electric Vehicle)
- Pension with a leading provider and up to 8% employer contribution
- 25 days holiday plus bank holidays
- Personal Wellbeing and Volunteer Days
- Private Medical Insurance
- Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
- Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
- Personal development programme
Next Steps:
As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.
We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
About Us
Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.
You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.
Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
#LI-JO1
#Freedom
#LI-onsite
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your Microsoft Excel proficiency prominently—the advert mentions it twice as a core requirement, so quantify your experience (e.g., "Created 12+ monthly billing reconciliation reports using pivot tables and VLOOKUP formulas").
📊 Quantify your administrative accuracy: "Validated 500+ cost submissions monthly with 99.2% first-pass approval rate, reducing client queries by 35%".
🌐 Emphasise compliance and detail work with numbers: "Checked 200+ subcontractor documents per quarter, identifying and correcting 18+ compliance gaps before client submission".
🎯 Show experience with billing or financial data: "Processed £2.3M in monthly billing submissions across 40+ job codes, ensuring 100% on-time delivery to clients".
🤝 Demonstrate cross-team communication: "Liaised with 15-person direct workforce and subcontractor teams to resolve billing discrepancies within 48 hours".
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Validated 250+ monthly cost submissions from direct workforce and subcontractor pool, maintaining 99.1% accuracy rate and reducing client revision requests by 32%.
- •Managed compliance checking and document uploads for 40+ jobs per month, ensuring 100% on-time delivery to client systems and zero missed deadlines over 18 months.
- •Created and maintained Excel-based billing reconciliation dashboard tracking £1.8M monthly submissions, identifying £45k in cost discrepancies and improving first-pass approval by 28%.
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Letter preview — tailored to NG Bailey
Dear Hiring Manager,
I am writing to apply for the Administrator role with NG Bailey's New Connections billing team in Wakefield. Your advert emphasises the need for strong Microsoft Excel skills and meticulous attention to detail in validating cost submissions and ensuring compliance—both areas where I have developed solid expertise through my administrative background.
My background in office administration has equipped me with the organisational discipline and data accuracy required to manage high-volume billing submissions. I am confident in Microsoft applications, particularly Excel, and I understand the importance of clear communication when liaising across teams to resolve discrepancies and maintain client relationships.
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Interview questions
10 questions generated from this advert.
Technical
- ›Walk us through how you would use Excel to validate 200+ cost submissions and flag discrepancies for a team review.
- ›Describe your experience with document management systems and uploading files to client portals—what challenges have you faced?
- ›How would you approach learning a new billing system or process, and what steps would you take to ensure accuracy during the transition?
- ›Tell us about a time you've had to check compliance requirements across multiple documents—how did you ensure nothing was missed?
- ›What experience do you have using Microsoft Teams for cross-team communication, and how have you managed document sharing or updates?
Behavioural
- ›Describe a situation where you spotted an error in a submission just before it went to a client—what did you do and what was the outcome?
- ›Tell us about a time you had to work with a difficult team member or external contact to resolve a billing or administrative issue.
- ›Give an example of when you've had to learn a new system or process quickly under pressure—how did you approach it?
- ›Describe a time when you've had to manage multiple competing priorities with tight deadlines—how did you stay organised?
- ›Tell us about a time you've suggested an improvement to an administrative process—what was the idea and what impact did it have?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Describe a situation where you spotted an error in a submission just before it went to a client—what did you do and what was the outcome?
Tell us about a time you've had to learn a new system or process quickly under pressure—how did you approach it?