Administrator
Job description
Original text imported from Reed
- haart Hucknall is seeking an organised and customer-focused Administrator to guide clients through their home-buying journey. You’ll be a central point of contact, helping everything run seamlessly with excellent communication and attention to detail.
- What you need to bring to the table
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills within the property industry
Passionate about haart, our values and processes
As an Administrator,we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process
- What’s on offer to you
Basic annual salary ranging between £17,500 to £22,000, dependent on your experience
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
- Are you good at?
Engaging with people from all walks of life. You communicate effectively through email, phone and face to face
Managing social media channels and creating engaging content
Spinning a lot of plates, you’ve mastered multitasking and excel in managing numerous responsibilities and tasks
Being a #TeamPlayer
Believing in yourself and your abilities – and not being afraid to show it
- The finer details
We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:
- Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
🏠 Highlight any Estate Agency or Residential Lettings experience prominently as this is specifically mentioned as ideal background
📱 Showcase your social media management skills since the role involves managing social media channels and creating engaging content
🤝 Emphasise your customer service achievements with specific examples as outstanding customer service is a key requirement
📋 Detail your administrative experience and ability to manage multiple responsibilities simultaneously as multitasking is essential
💬 Demonstrate your communication skills across different channels (email, phone, face-to-face) as mentioned in the requirements
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed 25+ client relationships simultaneously through property transactions, maintaining 98% customer satisfaction ratings
- •Created social media content that increased engagement by 35% across Facebook and Instagram channels within 6 months
- •Processed administrative documentation for 150+ property cases annually, ensuring compliance with industry regulations
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Letter preview — tailored to haart
Dear Hiring Manager,
I am writing to apply for the Administrator position at haart Hucknall. Having researched haart's reputation in the property sector, I am particularly drawn to your client-focused approach and commitment to supporting people through their home-buying journey. My administrative experience and customer service skills align perfectly with your requirements for managing client relationships and ensuring smooth property transactions.
My background in administrative roles has equipped me with the multitasking abilities and attention to detail essential for managing multiple client cases simultaneously. I have experience in social media management and creating engaging content, which would support haart's marketing efforts while maintaining excellent communication across email, phone and face-to-face channels.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you manage social media content for a property business?
- ›What administrative systems have you used in previous roles?
- ›How do you organise and track multiple client cases simultaneously?
- ›What video conferencing software are you familiar with?
- ›How would you handle property documentation and compliance requirements?
Behavioural
- ›Tell me about a time you delivered outstanding customer service
- ›Describe a situation where you had to manage multiple urgent tasks
- ›How do you handle difficult or stressed clients during property transactions?
- ›Give an example of when you had to learn something new quickly
- ›Tell me about a time you worked as part of a team to achieve a goal
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you delivered outstanding customer service
Describe a situation where you had to manage multiple urgent tasks