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⚡ Source: ReedRef: 56711013

Administrator

haart·Hucknall·Posted 1 months ago
💰 18-22k GBP/year
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Job description

Original text imported from Reed

  • haart Hucknall is seeking an organised and customer-focused Administrator to guide clients through their home-buying journey. You’ll be a central point of contact, helping everything run seamlessly with excellent communication and attention to detail.


  • What you need to bring to the table

Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings or the home buying process

A reputation for delivering outstanding customer service

Enthusiasm to learn and continuously develop your knowledge and skills within the property industry

Passionate about haart, our values and processes

As an Administrator,we would expect you to; be able to pick up client relationships, ensure the smooth running of the branch, assisting and processing home sales and liaising with the relevant parties involved in the home buying process

  • What’s on offer to you

Basic annual salary ranging between £17,500 to £22,000, dependent on your experience

Dedicated training and coaching to support your ongoing development

A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level

  • Are you good at?

Engaging with people from all walks of life. You communicate effectively through email, phone and face to face

Managing social media channels and creating engaging content

Spinning a lot of plates, you’ve mastered multitasking and excel in managing numerous responsibilities and tasks

Being a #TeamPlayer

Believing in yourself and your abilities – and not being afraid to show it

  • The finer details

We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We’ll need evidence of your right to work in the UK, in the form of:
  • Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance


SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Administrative role experienceCustomer serviceCommunication skillsRight to work in UKNational Insurance number
Nice-to-have
Estate Agency experienceResidential Lettings knowledgeSocial media managementProperty industry knowledge
Soft skills
CommunicationCustomer focusAttention to detailMultitaskingTeamworkEnthusiasmSelf-belief
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🏠 Highlight any Estate Agency or Residential Lettings experience prominently as this is specifically mentioned as ideal background

2

📱 Showcase your social media management skills since the role involves managing social media channels and creating engaging content

3

🤝 Emphasise your customer service achievements with specific examples as outstanding customer service is a key requirement

4

📋 Detail your administrative experience and ability to manage multiple responsibilities simultaneously as multitasking is essential

5

💬 Demonstrate your communication skills across different channels (email, phone, face-to-face) as mentioned in the requirements

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed 25+ client relationships simultaneously through property transactions, maintaining 98% customer satisfaction ratings
  • Created social media content that increased engagement by 35% across Facebook and Instagram channels within 6 months
  • Processed administrative documentation for 150+ property cases annually, ensuring compliance with industry regulations

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to haart

Dear Hiring Manager,

I am writing to apply for the Administrator position at haart Hucknall. Having researched haart's reputation in the property sector, I am particularly drawn to your client-focused approach and commitment to supporting people through their home-buying journey. My administrative experience and customer service skills align perfectly with your requirements for managing client relationships and ensuring smooth property transactions.

My background in administrative roles has equipped me with the multitasking abilities and attention to detail essential for managing multiple client cases simultaneously. I have experience in social media management and creating engaging content, which would support haart's marketing efforts while maintaining excellent communication across email, phone and face-to-face channels.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How would you manage social media content for a property business?
  • What administrative systems have you used in previous roles?
  • How do you organise and track multiple client cases simultaneously?
  • What video conferencing software are you familiar with?
  • How would you handle property documentation and compliance requirements?

Behavioural

  • Tell me about a time you delivered outstanding customer service
  • Describe a situation where you had to manage multiple urgent tasks
  • How do you handle difficult or stressed clients during property transactions?
  • Give an example of when you had to learn something new quickly
  • Tell me about a time you worked as part of a team to achieve a goal
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you delivered outstanding customer service

A client was purchasing their first home and felt overwhelmed by the process. I recognised their anxiety and took extra time to explain each step clearly. I created a personalised timeline showing exactly what would happen and when, then called them weekly with updates. When their mortgage approval was delayed, I proactively contacted the lender and arranged a meeting to resolve the issue. The client later wrote to my manager praising my support, and they referred three friends to our service within six months.
2Question

Describe a situation where you had to manage multiple urgent tasks

During a particularly busy Friday, I had five property completions scheduled while also handling 12 new enquiries and preparing for a weekend viewing event. I prioritised by urgency and deadline, tackling the completions first as they had legal deadlines. I batched similar tasks together, responding to all enquiries in one session, then delegated the viewing preparation to a colleague. By staying organised and communicating clearly with all parties, I completed all tasks on time and received positive feedback from both clients and management.

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