Administrator
Job description
Original text imported from Reed
If you’re organised, detail focused and enjoy being at the centre of a busy operation, this Office Administrator role offers variety, responsibility and a supportive team environment. Working with Black Widow Exhausts Limited, you’ll play a key role in keeping customer orders, content and communication running smoothly day to day.
What’s in it for you
- Salary negotiable DOE
- 30 days holiday including bank holidays, rising to 35 with service
- Company contribution pension scheme
- Free on-site parking
- Full training programme provided
- Informal, friendly working environment within a small team
As an Office Administrator, you’ll be:
- Handling customer queries via phone, email and social media in a professional manner
- Supporting social media activity including posting content and scheduling updates
- Updating product information, descriptions and pricing across digital platforms
- Processing orders from entry through to dispatch and coordinating deliveries
- Maintaining accurate records across systems and ensuring attention to detail
To succeed as an Office Administrator, you’ll bring:
- Previous experience working in an administrator role
- Strong organisation and the ability to manage multiple tasks efficiently
- Excellent communication skills with a customer-focused approach
- High attention to detail and accuracy in administrative work
- Confidence using digital systems and updating online content
Working hours are Monday to Friday on a rota basis between 08:30 – 16:30 and 09:00 – 17:00, with a one-hour unpaid lunch. Full training will be provided, and you won’t be expected to work earlier shifts independently until fully confident.
Personnel Placements are supporting Black Widow Exhausts Limited who are UK-based manufacturers of high-quality aftermarket motorcycle exhaust systems, known for precision engineering and strong product reputation.
If you’re ready to step into a varied Office Administrator role where you can develop and grow, apply online now and a member of the Personnel Placements team will be in touch to guide you through the next steps.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your social media management experience prominently as the role involves posting content and scheduling updates across platforms
📊 Quantify your administrative achievements: 'Processed 150+ orders weekly with 99.8% accuracy'
🌐 Emphasise your digital platform experience since you'll be updating product information and pricing online
🎯 Showcase your customer service skills as you'll handle queries via phone, email and social media
🤝 Mention any experience with order-to-dispatch processes as this is a key responsibility
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 180+ customer orders weekly from entry to dispatch, maintaining 99.5% accuracy across digital platforms
- •Managed social media content scheduling for 3 platforms, increasing customer engagement by 25% through timely updates
- •Coordinated delivery schedules with 12 suppliers, reducing dispatch delays by 30% through improved record maintenance
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Black Widow Exhausts Limited
Dear Hiring Manager,
Black Widow Exhausts' reputation for precision engineering in motorcycle exhaust systems makes this Office Administrator position particularly appealing, especially given the role's blend of customer service and digital content management responsibilities.
My background in administrative roles has equipped me with the organisational skills and attention to detail essential for managing customer queries across multiple channels whilst coordinating order processing from entry through dispatch.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach updating product information across multiple digital platforms?
- ›What social media scheduling tools have you used previously?
- ›Describe your experience with order processing systems
- ›How do you ensure accuracy when maintaining records across different systems?
- ›What methods do you use to track orders from entry to dispatch?
Behavioural
- ›Tell me about a time you handled multiple customer queries simultaneously
- ›Describe a situation where attention to detail prevented a significant error
- ›How do you prioritise tasks when managing multiple responsibilities?
- ›Give an example of when you had to learn a new system quickly
- ›Tell me about a time you provided excellent customer service under pressure
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you handled multiple customer queries simultaneously
Describe a situation where attention to detail prevented a significant error