Administrator
Job description
Original text imported from Reed
Administrator
Part-Time; 30 Hours per week – flexible hours will be considered
Permanent
£14.18 per hour
At Freund UK, we are a leading supplier of equipment to the Meat and Food industry, offering our customers in the UK and Ireland a range of products to meet the demands of the modern Meat Processing and Food industry.
We are now looking to recruit a Sales / Office Administrator to help process customer orders from initial contact through to delivery and offer excellent after sales support.
We are looking for a candidate who has excellent attention to detail, a friendly and professional manner and an excellent communicator who enjoys all aspects of admin.
The ideal candidate will have worked in a similar role previously, be computer literate and have very good written and verbal communication skills.
You should have:
- Strong communication skills.
- Excellent attention to detail.
- Problem solving.
- To be fully competent using Microsoft Office.
In this role you will be:
- Working with our Sage Software to record, track and monitor all enquiries (training given).
- To maintain good stock records and stock control processes.
- To work with our sales team, Office Manager and Director to identify marketing opportunities and strategies and to market products through a range of different media, including web-based, social media, direct contact through phone, mail and electronic mail.
- To manage our office environment including ordering of office stock products.
- To work with our team to identify and improve processes.
Hours: 9:30am – 3:30pm, Monday to Friday – flexible hours will be considered.
If this opportunity sounds of interest, apply now to be immediately considered.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your Sage Software experience prominently in your CV, as the advert emphasises training will be given but prior knowledge is valued in a food industry context.
📊 Quantify your administrative achievements: "Processed 200+ customer orders monthly whilst maintaining 98% accuracy in stock records."
🎯 Emphasise your Microsoft Office proficiency (Excel for stock tracking, Word for correspondence, Outlook for email management) as the role depends on these tools daily.
🌐 Showcase any experience in the food, meat processing or manufacturing sectors, or highlight transferable order-processing experience from similar B2B environments.
🤝 Demonstrate your communication skills with examples: "Liaised between sales team and 50+ customers weekly, resolving order queries within 24 hours."
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 180+ customer orders monthly using Sage Software, maintaining 99% accuracy in stock records and reducing order-to-delivery time from 5 to 3 days.
- •Managed stock control across 6 product categories for 45+ active accounts, implementing Excel-based tracking system that reduced inventory discrepancies by 22%.
- •Coordinated between sales team and customers via phone, email and mail, resolving 95% of post-sale queries within 24 hours and achieving 4.8/5 satisfaction rating.
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Letter preview — tailored to Freund UK
Dear Hiring Manager,
I am writing to apply for the Sales/Office Administrator position at Freund UK in Chichester. Your advert highlights the need for strong Sage Software proficiency and excellent attention to detail—both core strengths I have developed through previous administrative roles in order processing and stock management.
My background in office administration has equipped me with solid Microsoft Office skills and a proven track record of managing customer enquiries and maintaining accurate records. I am comfortable working flexibly within a small team and thrive on identifying process improvements that benefit both internal operations and customer satisfaction.
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Interview questions
10 questions generated from this advert.
Technical
- ›Walk us through your experience with Sage Software. What modules have you used, and how did you use them to track enquiries or manage stock?
- ›Describe your proficiency with Microsoft Office. Which applications do you use most frequently, and can you give an example of how you've used Excel for data management?
- ›Tell us about a time you identified a process improvement in an administrative or office environment. What was the problem, and what was the outcome?
- ›How do you ensure accuracy when processing high volumes of customer orders or maintaining stock records?
- ›What experience do you have working in a sales or food industry environment, and how has that shaped your approach to customer support?
Behavioural
- ›Describe a situation where you had to communicate complex information to both internal teams and external customers. How did you ensure clarity?
- ›Tell us about a time you had to manage conflicting priorities between the sales team, office management, and other responsibilities. How did you handle it?
- ›Give an example of when your attention to detail prevented a significant error or problem in your workplace.
- ›Describe a time you worked as part of a team to improve a process or workflow. What was your role, and what was the result?
- ›Tell us about a challenging customer interaction you've handled. How did you maintain professionalism and resolve the issue?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell us about a time you had to communicate complex information to both internal teams and external customers. How did you ensure clarity?
Describe a time you identified a process improvement in an administrative or office environment. What was the problem, and what was the outcome?