Administrator
Job description
Original text imported from Reed
Are you a caring individual looking to start your career as an Administrator? You’ve come to the right place.
We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Administrator, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store??
Based on Dawson Street, our store has great career progression opportunities! ?
What’s on offer??
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:??
- €14.15ph
- Full Time 40 hours
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Regular team events and team building evenings
What we’re looking for?
Some of the responsibilities of this role include:
- Answering phone enquiries
- Confirming appointments, checking entitlements for PRSI / Medical card funded appointments
- Dealing with customer enquiries regards contact lenses and taking contact lens order payments, setting up contact lens direct debits.
- Submitting HSE Medical card claims and reconciliation of Medical card/ HSE payments
- PR work / coordination.
Find out more
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.
Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!
ROI-Indeed
#LI-LA2
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight any healthcare administration or customer service experience at the top of your CV as Specsavers values caring individuals
📊 Quantify your customer service achievements: 'Handled 50+ daily phone enquiries with 95% satisfaction rating'
🌐 Emphasise any experience with appointment systems, payment processing, or administrative tasks in healthcare settings
🎯 Mention willingness to learn and develop as the role offers extensive training opportunities
🤝 Show your passion for helping customers and working in a team environment
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 45+ daily customer enquiries via phone and in-person, maintaining 98% satisfaction scores through attentive service
- •Managed appointment scheduling system for 200+ weekly bookings, reducing no-shows by 15% through proactive confirmation calls
- •Handled payment processing and direct debit setups for 30+ monthly customers, ensuring 100% accuracy in financial records
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
Specsavers' commitment to developing passionate individuals without requiring extensive experience aligns perfectly with my career goals. Your Administrator role particularly appeals to me because of the opportunity to work with Medical card claims and PRSI entitlements whilst providing excellent customer service.
My background in customer-focused roles has prepared me to confidently welcome customers and handle phone enquiries with care and attention to detail. I am eager to learn about HSE claims processing and contact lens ordering systems.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How would you handle processing Medical card claims and HSE payments?
- ›Describe your experience with appointment booking systems
- ›How would you set up direct debits for contact lens orders?
- ›What steps would you take to reconcile Medical card payments?
- ›How would you handle PRSI entitlement checks?
Behavioural
- ›Tell me about a time you provided excellent customer service
- ›Describe a situation where you had to handle multiple phone enquiries simultaneously
- ›How do you ensure accuracy when processing administrative tasks?
- ›Give an example of when you worked effectively as part of a team
- ›Describe a time when you had to learn a new system quickly
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you provided excellent customer service
Describe a situation where you had to handle multiple phone enquiries simultaneously