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⚡ Source: ReedRef: 56759202

Account Manager

Quinn Quest Talent Solutions·Sevenoaks·Posted 3 weeks ago
💰 35-40k GBP/year
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Job description

Original text imported from Reed

Project Manager / Account Manager | Print Management & Promotional Merchandise

Sevenoaks (3 days office / 2 remote) | £35,000 – £40,000

Quinn Quest are partnered with a fantastic business delivering high-quality, consultative solutions across print and promotional merchandise.

They’re looking for an experienced Project Manager / Account Manager with a strong promotional merchandise background to support and grow key client relationships.

About the Account Manager opportunity:

  • Manage end-to-end delivery of print and promotional merchandise campaigns
  • Act as the main point of contact for clients
  • Source and manage promotional products through supplier networks
  • Coordinate internal teams and external suppliers
  • Ensure projects are delivered on time, on budget, and to a high standard

About the successful Account Manager:

  • Strong experience in promotional merchandise (ESSENTIAL)
  • Background in print or print management environments
  • Confident managing client relationships and projects
  • Commercially aware and solutions-focused
  • Highly organised with strong attention to detail

Sounds like a bit of you!?...If you come from a promotional merchandise background and want to work in a role combining client management and project delivery — we’d love to hear from you.


SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Promotional merchandise experiencePrint managementAccount managementProject managementClient relationship managementSupplier network management
Nice-to-have
Print production experienceCampaign coordinationCommercial awarenessSolutions-focused approach
Soft skills
OrganisationAttention to detailCommunicationCommercial awarenessProblem solvingTime management
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your promotional merchandise experience prominently as this is marked as ESSENTIAL in the advert

2

📊 Quantify your project delivery success: 'Managed 25+ campaigns annually, delivering 98% on time and within budget'

3

🎯 Emphasise your supplier network management and sourcing capabilities for promotional products

4

🤝 Showcase your client relationship management skills and ability to act as main point of contact

5

🌐 Demonstrate your experience coordinating internal teams and external suppliers across complex projects

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed 30+ promotional merchandise campaigns annually, coordinating 15 supplier relationships and delivering 97% of projects on time and within budget
  • Led end-to-end delivery of print and promotional product campaigns worth £250k, acting as main client contact for 8 key accounts
  • Sourced promotional merchandise through established supplier networks, reducing procurement costs by 12% whilst maintaining quality standards

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Quinn Quest Talent Solutions

Dear Hiring Manager,

Quinn Quest's focus on consultative solutions across print and promotional merchandise aligns perfectly with my background in managing complex campaigns and supplier relationships. My promotional merchandise experience and print management skills make me well-suited for this Account Manager position.

My background in promotional merchandise and client relationship management has equipped me with the skills to coordinate internal teams, manage supplier networks, and ensure projects deliver on time and within budget whilst maintaining the highest quality standards.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How do you manage supplier relationships in promotional merchandise sourcing?
  • What systems do you use to track project timelines and budgets?
  • How do you ensure quality control across different promotional product categories?
  • Describe your approach to managing print production workflows
  • What methods do you use to coordinate between internal teams and external suppliers?

Behavioural

  • Tell me about a time you had to manage a difficult client relationship
  • Describe a situation where a promotional merchandise project went off track and how you recovered it
  • Give an example of when you had to coordinate multiple suppliers for a single campaign
  • Tell me about a time you had to deliver bad news to a client about project delays
  • Describe how you prioritise multiple client projects with competing deadlines
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to manage a difficult client relationship

A key client became frustrated when their promotional merchandise order was delayed by 2 weeks due to supplier issues. I immediately called them to explain the situation transparently and offered three alternative solutions: expedited production at no extra cost, substitute products from available stock, or a partial delivery to meet their event deadline. I also negotiated a 10% discount on their next order as goodwill. The client appreciated the proactive communication and chose the partial delivery option. We delivered 80% of their order on time for their trade show, and they became one of our most loyal accounts, increasing their annual spend by £15,000.
2Question

Describe a situation where a promotional merchandise project went off track and how you recovered it

A corporate client's branded merchandise campaign for 500 employees was at risk when our primary supplier had quality issues 10 days before delivery. I quickly activated our backup supplier network and found an alternative manufacturer who could produce the items within 7 days. I coordinated overnight shipping and personally quality-checked the first batch. To maintain budget, I negotiated a 15% discount with the new supplier and absorbed the rush charges. The project delivered on time with 98% client satisfaction, and we retained the £25,000 annual account whilst establishing a reliable new supplier relationship.

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