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⚡ Source: ReedRef: 56869511

7.5t Driver

DX Network Services·Durham, County Durham·Posted 9h ago
💰 £33-35k/year
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Job description

Original text imported from Reed

An exciting new 7.5t Driver opportunity at DX!

Role summary:

To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.

Key responsibilities

  • Represent DX in a professional manner at all times
  • Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
  • All daily checks are undertaken ensuring defects are  immediately reported and correct paperwork completed
  • Ensure all product are scanned using DX scanning equipment
  • Ensure all deliveries are loaded safely prior to leaving the depot
  • Observe DX procedures and policies at all times
  • Manage your routing to ensure premium and timed deliveries are achieved
  • Ensure the correct equipment and PPE, (personal protective equipment)  is in good order and used at all times
  • Ensure all delivery and on road issues are reported to the traffic office immediately
  • Ensure the customer receives their deliveries in excellent condition every time
  • Deal with any customer issues in a polite and effective manner
  • Ensure collections are made in line with given instructions and times

Essential Criteria

  • Must hold C1 or above on licence with valid DQC and Tacho card
  • Maximum of 6 points on licence and no bans
  • Takes pride in delivering exceptional customer service
  • Ability to build a rapport with customers

Benefits:

  • Competitive Rates of Pay
  • Company Funded Health Cash Plan
  • Holidays: 20 days increasing with length of service + bank holidays
  • Long Service Recognition scheme
  • Enhanced Maternity & Paternity
  • Company Pension Scheme
  • Life Assurance
  • Employee Assistance programme including 24/7 Virtual GP
  • DX Discounts Portal
  • As a 7.5t driver, and part of the DX family, you will have the opportunity to progress further and to receive training in the future to attain HGV C+E as part of our Driver Academy once you have qualified for the scheme.
  • Excellent opportunities for career progression and more!!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

We look forward to hearing from you!

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
C1 driving licenceDigital Tachograph CardDriver Qualification CardMaximum 6 penalty pointsCustomer service experience
Nice-to-have
Multi-drop delivery experienceCommercial vehicle maintenanceRoute optimisationFreight handling
Soft skills
Customer serviceCommunicationTime managementAttention to detailProblem solvingTeamworkProfessionalism
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🚛 Highlight your C1 licence and DQC prominently as these are essential requirements for this role

2

📊 Quantify your driving experience: "Completed 150+ multi-drop routes with 99.8% on-time delivery rate"

3

🎯 Emphasise customer service skills as DX values exceptional customer experience in delivery

4

🔧 Mention experience with vehicle daily checks and compliance procedures to show safety awareness

5

📱 Include any experience with handheld scanning devices or delivery tracking systems

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Completed 180+ multi-drop delivery routes monthly using C1 licence, maintaining 99.5% on-time delivery rate across Durham and surrounding areas
  • Conducted daily vehicle checks on 7.5t vehicles, identifying and reporting 12 defects over 18 months to ensure full compliance with DVSA regulations
  • Managed customer collections and deliveries using handheld scanning equipment, processing 85+ parcels daily with zero scanning errors

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

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We've drafted a cover letter for DX Network Services. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to DX Network Services

Dear Hiring Manager,

DX Network Services' commitment to exceptional customer service and driver development through the Driver Academy makes this 7.5t Driver position in Durham exactly the career progression I'm seeking. My C1 licence with DQC and experience in multi-drop delivery operations align perfectly with your requirements for safe, compliant freight transportation.

My background in commercial driving has equipped me with strong customer service skills and attention to vehicle compliance procedures, essential for representing DX professionally whilst managing diverse delivery routes.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How do you conduct daily vehicle checks on a 7.5t vehicle?
  • What are the key requirements for maintaining a Digital Tachograph Card?
  • How would you handle a situation where your scanning equipment malfunctions mid-route?
  • What PPE is essential for freight delivery operations?
  • How do you plan an efficient multi-drop delivery route?

Behavioural

  • Tell me about a time when you had to deal with a difficult customer during a delivery
  • Describe a situation where you had to prioritise deliveries under time pressure
  • How do you handle unexpected delays or traffic issues during your route?
  • Give an example of when you went above and beyond for customer service
  • Tell me about a time you identified and reported a safety concern
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you had to deal with a difficult customer during a delivery

A commercial customer in Newcastle was frustrated because their urgent machinery parts delivery was 2 hours late due to traffic delays. I immediately apologised and explained the situation clearly, then contacted my traffic office to confirm the delivery priority. I offered to wait while they inspected the 15 components to ensure nothing was damaged during transport. The customer appreciated my transparency and professionalism, and they specifically requested me for future deliveries. This taught me that honest communication and taking ownership of delays, even when beyond my control, builds stronger customer relationships.
2Question

Describe a situation where you had to prioritise deliveries under time pressure

During a particularly busy December week, I had 22 premium timed deliveries scheduled before 12pm, but roadworks on the A1 added 45 minutes to my route. I quickly contacted the traffic office and reorganised my delivery sequence, prioritising the 8 most time-critical customers first and grouping geographically close addresses. I also called ahead to 6 customers to manage expectations about slight delays. By restructuring my route and maintaining clear communication, I achieved 95% on-time delivery rate that day and received positive feedback from customers who appreciated the proactive updates.

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