User Researcher
Job description
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User Researcher- UK WIDE - Remote
Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will be joining their exciting growing digital practise and will offer great opportunities for career growth.
My client offers excellent training to all there consultants, both online and classroom training.
Candidates can live anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded.
Experience for the User Researcher roles:-
- 18mths+ commercial experience in a User Researcher role
- GDS experience (Government Digital standards)
- Lived in the UK for 5yrs+ and not been abroad for a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining.
Salary for the User Researcher roles the salary on offer is up to £70,000 dependent on experience (Looking intermediate to senior levels) + an excellent benefits package including extensive training
User Researcher - UK Wide - Digital Services, UK WIDE (Remote)
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your GDS experience prominently as this is explicitly mentioned as essential for government digital transformation projects
🔒 Emphasise your eligibility for Security Clearance (SC level) - mention UK residency and travel history compliance in your personal statement
🏛️ Showcase any public sector or government digital transformation project experience to align with their large-scale client work
📊 Quantify your user research impact: 'Conducted 15 user interviews leading to 40% improvement in task completion rates'
🌐 Demonstrate remote working capabilities and client-facing experience as the role involves occasional funded client visits
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Led user research for 3 government digital transformation projects, interviewing 120+ public sector end users and delivering insights that improved service completion rates by 35%
- •Applied GDS standards to redesign citizen-facing digital services, conducting usability testing with 45 participants and reducing task completion time by 28%
- •Managed stakeholder relationships across 4 government departments while working remotely, presenting research findings to senior officials and securing £2.1M project approval
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Dear Hiring Manager,
Bentley Whitaker's focus on large-scale government digital transformation aligns perfectly with my passion for user-centred design in the public sector. With my GDS experience and eligibility for Security Clearance, I am well-positioned to contribute to your growing digital practice and deliver innovative solutions to your UK public sector clients.
My background in user research has equipped me with the skills to navigate complex government stakeholder environments while maintaining focus on end-user needs. The opportunity to work remotely across the UK while accessing your extensive training programmes represents exactly the career growth I am seeking.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you apply GDS standards in your user research methodology?
- ›Describe your experience with large-scale digital transformation projects in the public sector
- ›What user research methods would you use for government service design?
- ›How do you ensure accessibility compliance in your research findings?
- ›Explain your approach to stakeholder management in complex government projects
Behavioural
- ›Tell me about a time you had to adapt your research approach for a challenging stakeholder
- ›Describe a situation where your user research findings contradicted client expectations
- ›How do you manage multiple research projects simultaneously while working remotely?
- ›Give an example of when you had to present complex research insights to senior government officials
- ›Tell me about a time you had to work with limited access to end users in a government context
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to adapt your research approach for a challenging stakeholder
Describe a situation where your user research findings contradicted client expectations