HomeJobsEast MidlandsDerbyTrainee HR Generalist
Back to all jobs
⚡ Source: ReedRef: 56895185

Trainee HR Generalist

ITOL Recruit·Derby, East Midlands·Posted 2 weeks ago
💰 £28-40k/year
Tailor my CV for this job — Free

Job description

Original text imported from Reed

Thinking About a Career Change? Why Not Choose HR?

If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.

Our HR Career Change Programme

We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.

Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.

Please note that this is a training course and fees apply.

Why Human Resources?

The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.

Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).

Here are typical UK salaries at various stages of the HR journey:

  • HR Administrator - £27,000+
  • HR Assistant - £30,000+
  • HR Officer - £35,000+
  • HR Advisor - £38,500+
  • HR Manager - £55,000+

And with hybrid and remote roles increasingly common in HR, the flexibility is there too.

How It Works - Your 3 Step Journey Into HR

Step 1 - CIPD Level 3 Certificate in People Practice

The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.

  • Accredited by the Chartered Institute of Personnel & Development (CIPD)
  • Covers recruitment, employee relations, HR systems, and more
  • Complete in approx. 10-12 weeks at your own pace

This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.

Step 2 - Tailored Recruitment Support

Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.

We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.

You’ll get:

  • A professionally written, HR-focused CV
  • Job-matching advice tailored to your experience and location
  • Application support, interview prep, and mock interviews
  • Ongoing 1-to-1 guidance to help you land your first HR role

Step 3 - Start Your New HR Career

Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city.

And to give you confidence, we offer a Money Back Guarantee:
If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.

Flexible, Affordable, Achievable

To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.

Ready to Make the Change?

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Career change motivationCIPD Level 3 commitmentPeople-focused mindset
Nice-to-have
Customer service experienceAdministrative backgroundHealthcare experienceEducation sector knowledgeRetail experienceHospitality background
Soft skills
CommunicationEmpathyProblem solvingAdaptabilityAttention to detailConfidentialityTime management
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🎓 Emphasise your CIPD Level 3 qualification prominently as this is the industry-standard entry requirement mentioned

2

🔄 Highlight your career change motivation and diverse background as the advert specifically welcomes candidates from retail, customer service, administration, healthcare, education, and hospitality

3

📈 Quantify any people-focused achievements from your previous roles: "Supported 50+ customers daily" or "Trained 8 new team members"

4

💼 Mention your commitment to professional development and willingness to complete assignment-based learning within 10-12 weeks

5

🎯 Show understanding of HR progression pathway from Administrator (£27k+) through to Manager (£55k+) to demonstrate career ambition

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Supported 45+ customers daily through complex service issues, developing strong interpersonal skills essential for HR employee relations
  • Maintained confidential customer records across 3 systems, demonstrating discretion required for sensitive HR data management
  • Completed professional development training within 8-week timeframe, showing commitment to structured learning like CIPD Level 3

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

Your cover letter is ready

We've drafted a cover letter for ITOL Recruit. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to ITOL Recruit

Dear Hiring Manager,

ITOL Recruit's HR Career Change Programme represents exactly the structured pathway I need to transition into Human Resources, combining CIPD Level 3 certification with proven recruitment support that has achieved a 4.8 Trustpilot rating.

My background in customer service has developed strong people-focused skills and the ability to handle sensitive situations with discretion. The comprehensive 10-12 week People Practice qualification, covering recruitment, employee relations, and HR systems, aligns perfectly with my commitment to professional development and desire to build expertise in this growing field.

Get my personalised letter — free

Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).

SpeedCV exclusive
SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • What do you understand about the CIPD Level 3 Certificate in People Practice?
  • How would you handle confidential employee information?
  • What HR systems or software have you used previously?
  • Describe your understanding of basic employment law principles
  • How would you approach recruitment for an entry-level position?

Behavioural

  • Why are you looking to change careers into HR?
  • Tell me about a time you supported someone through a difficult situation
  • How do you handle competing priorities when working independently?
  • Describe a situation where you had to maintain confidentiality
  • Give an example of when you've had to adapt to significant change
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Why are you looking to change careers into HR?

After 5 years in customer service, I reached a point where I wanted more meaningful work that directly impacts people's working lives. The situation was that I was helping customers with transactions, but I realised my passion lay in supporting people through workplace challenges and development. My task became finding a career that combined my people skills with genuine impact on employee wellbeing. I researched HR extensively, spoke to 3 HR professionals, and discovered the CIPD qualification pathway. The result is that I'm now committed to transitioning into HR where I can use my interpersonal skills to support recruitment, employee relations, and workplace culture in a more strategic way.
2Question

Tell me about a time you supported someone through a difficult situation

A colleague was struggling with a complex customer complaint that had escalated over 2 weeks, affecting their confidence and performance. The situation required both technical resolution and emotional support. My task was to help them regain confidence while ensuring the customer issue was resolved professionally. I spent 45 minutes walking through the complaint process step-by-step, provided templates for follow-up communications, and offered to shadow their next difficult call. The result was that they successfully resolved the complaint within 24 hours, received positive customer feedback, and their confidence returned to normal levels, demonstrating the impact of peer support.

Similar jobs

View all