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⚡ Source: ReedRef: 56895209

Trainee HR Assistant

ITOL Recruit·Southampton, South East·Posted 2 weeks ago
💰 £28-40k/year
Tailor my CV for this job — Free

Job description

Original text imported from Reed

Thinking About a Career Change? Why Not Choose HR?

If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.

Our HR Career Change Programme

We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.

Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.

Please note that this is a training course and fees apply.

Why Human Resources?

The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.

Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).

Here are typical UK salaries at various stages of the HR journey:

  • HR Administrator - £27,000+
  • HR Assistant - £30,000+
  • HR Officer - £35,000+
  • HR Advisor - £38,500+
  • HR Manager - £55,000+

And with hybrid and remote roles increasingly common in HR, the flexibility is there too.

How It Works - Your 3 Step Journey Into HR

Step 1 - CIPD Level 3 Certificate in People Practice

The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.

  • Accredited by the Chartered Institute of Personnel & Development (CIPD)
  • Covers recruitment, employee relations, HR systems, and more
  • Complete in approx. 10-12 weeks at your own pace

This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.

Step 2 - Tailored Recruitment Support

Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.

We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.

You’ll get:

  • A professionally written, HR-focused CV
  • Job-matching advice tailored to your experience and location
  • Application support, interview prep, and mock interviews
  • Ongoing 1-to-1 guidance to help you land your first HR role

Step 3 - Start Your New HR Career

Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city.

And to give you confidence, we offer a Money Back Guarantee:
If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.

Flexible, Affordable, Achievable

To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.

Ready to Make the Change?

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Career change commitmentOnline learning capabilityCIPD Level 3 enrollment
Nice-to-have
Customer service backgroundRetail experienceAdministration experienceHealthcare backgroundEducation experience
Soft skills
CommunicationAdaptabilityPeople focusSelf-motivationTime managementCareer ambition
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight any people-focused experience from retail, customer service, or healthcare at the top as the advert specifically mentions these backgrounds

2

📊 Emphasise your commitment to career change with concrete examples: 'Completed 40 hours of HR research before applying'

3

🎯 Mention your availability for the 10-12 week CIPD Level 3 course timeline in your application

4

🌐 Reference the specific salary progression path shown (£27k-£55k+) to demonstrate your understanding of the HR career journey

5

🤝 Show awareness of modern HR priorities like employee wellbeing and company culture mentioned in the advert

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Supported 150+ customers weekly through service queries, developing the interpersonal skills essential for employee relations work
  • Completed 25 hours of independent HR research across 6 months, demonstrating commitment to career transition into People Practice
  • Managed competing priorities across 3 different projects while maintaining 98% accuracy, showing readiness for intensive CIPD Level 3 coursework

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

Your cover letter is ready

We've drafted a cover letter for ITOL Recruit. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to ITOL Recruit

Dear Hiring Manager,

ITOL Recruit's HR Career Change Programme represents exactly the structured pathway I need to transition into Human Resources, combining CIPD Level 3 certification with practical recruitment support. My background in customer service has given me strong people-focused skills that align perfectly with the employee relations and recruitment elements of the People Practice curriculum.

My background in working with diverse individuals has prepared me for the people-centric nature of HR, and I'm committed to completing the 10-12 week online course while maintaining my current responsibilities. The programme's focus on employee wellbeing and company culture reflects the modern HR priorities I want to champion.

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Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • What do you understand about the CIPD Level 3 Certificate in People Practice?
  • How would you approach learning HR systems as someone new to the field?
  • What aspects of employee relations interest you most?
  • How do you plan to manage the 10-12 week online course alongside other commitments?
  • What do you know about current trends in employee wellbeing and company culture?

Behavioural

  • Tell me about a time you helped someone through a difficult situation
  • Describe a situation where you had to learn something completely new
  • Give an example of when you've had to adapt to significant change
  • Tell me about a time you worked with people from diverse backgrounds
  • Describe a situation where you had to balance multiple priorities while learning something new
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you helped someone through a difficult situation

When working in customer service, a regular customer was struggling with a £1,200 purchase that had multiple issues over 3 weeks. I took ownership of their case, coordinating with 4 different departments to resolve technical problems, delivery delays, and billing errors. I provided daily updates and personally ensured each step was completed correctly. The customer not only received a full resolution but became one of our most loyal advocates, referring 8 new customers over the following months. This experience taught me the importance of persistence and clear communication when supporting people through challenging situations.
2Question

Describe a situation where you had to learn something completely new

When my previous company introduced a new inventory management system, I volunteered to become the departmental expert despite having no prior experience with the software. I dedicated 2 hours daily for 3 weeks to online tutorials and practice sessions, then created training guides for my 12 colleagues. Within 6 weeks, our team's processing accuracy improved from 89% to 97%, and I was asked to train 2 other departments. This experience showed me that I thrive when learning new systems and helping others master them too.

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