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⚡ Source: ReedRef: 56916701

Trainee HR Assistant

ITOL Recruit·North East Lincolnshire, Yorkshire and The Humber·Posted 1 week ago
💰 £28-40k/year
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Job description

Original text imported from Reed

Thinking About a Career Change? Why Not Choose HR?

If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.

Our HR Career Change Programme

We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.

Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.

Please note that this is a training course and fees apply.

Why Human Resources?

The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.

Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).

Here are typical UK salaries at various stages of the HR journey:

  • HR Administrator - £27,000+
  • HR Assistant - £30,000+
  • HR Officer - £35,000+
  • HR Advisor - £38,500+
  • HR Manager - £55,000+

And with hybrid and remote roles increasingly common in HR, the flexibility is there too.

How It Works - Your 3 Step Journey Into HR

Step 1 - CIPD Level 3 Certificate in People Practice

The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.

  • Accredited by the Chartered Institute of Personnel & Development (CIPD)
  • Covers recruitment, employee relations, HR systems, and more
  • Complete in approx. 10-12 weeks at your own pace

This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.

Step 2 - Tailored Recruitment Support

Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.

We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.

You’ll get:

  • A professionally written, HR-focused CV
  • Job-matching advice tailored to your experience and location
  • Application support, interview prep, and mock interviews
  • Ongoing 1-to-1 guidance to help you land your first HR role

Step 3 - Start Your New HR Career

Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city.

And to give you confidence, we offer a Money Back Guarantee:
If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.

Flexible, Affordable, Achievable

To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.

Ready to Make the Change?

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Career change motivationPeople-focused backgroundCommitment to CIPD Level 3 training
Nice-to-have
Customer service experienceAdministrative experienceHealthcare backgroundRetail experience
Soft skills
CommunicationEmpathyProblem solvingAttention to detailConfidentialityInterpersonal skills
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight any people-focused experience from retail, customer service, or healthcare at the top of your CV as the advert specifically mentions these backgrounds

2

📊 Quantify your people interactions: "Supported 150+ customers daily" or "Managed team schedules for 12 staff members"

3

🎯 Emphasise your desire for career change and commitment to HR as this is a training programme for career changers

4

📚 Show willingness to learn by mentioning any recent training, courses, or professional development you've undertaken

5

🤝 Include examples of supporting colleagues or resolving people-related issues in previous roles

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Supported 200+ customers daily in retail environment, resolving complaints and building rapport across diverse demographics
  • Managed staff scheduling and training coordination for 8-person team, improving shift coverage by 95%
  • Maintained confidential customer records and handled sensitive enquiries with 100% compliance to data protection policies

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

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We've drafted a cover letter for ITOL Recruit. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to ITOL Recruit

Dear Hiring Manager,

ITOL Recruit's HR Career Change Programme represents exactly the fresh start I'm seeking, combining CIPD Level 3 certification with practical recruitment support to transition into human resources. My background in customer service has given me strong people-focused skills and the desire to support others in their professional development.

My background in working with diverse individuals and resolving day-to-day challenges has prepared me for the interpersonal demands of HR. I'm particularly drawn to the comprehensive approach of your programme, from the 10-12 week CIPD qualification through to the tailored recruitment support that helps candidates secure roles within 3-6 months.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • What do you know about CIPD Level 3 Certificate in People Practice?
  • How would you handle confidential employee information?
  • What HR systems or software have you used before?
  • Explain the basics of UK employment law that you're aware of
  • How would you approach recruiting for a junior position?

Behavioural

  • Why do you want to transition into HR from your current field?
  • Tell me about a time you helped resolve a conflict between colleagues
  • Describe a situation where you had to maintain confidentiality
  • How do you handle working with people from diverse backgrounds?
  • Give an example of when you supported someone through a difficult situation
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Why do you want to transition into HR from your current field?

After 5 years in retail management, I realised my greatest satisfaction came from supporting team members through challenges and helping them develop their skills. When a colleague was struggling with work-life balance, I worked with them to adjust their schedule and connected them with our employee assistance programme, which resulted in improved performance and job satisfaction. This experience made me recognise that I want to focus my career entirely on people development and employee wellbeing. HR offers the perfect opportunity to combine my people skills with meaningful work that directly impacts employees' professional lives and organisational success.
2Question

Tell me about a time you helped resolve a conflict between colleagues

Two team members in my department had ongoing tension over shift preferences that was affecting team morale. I arranged separate conversations with each person to understand their perspectives - one needed consistent early shifts for childcare, while the other felt they were always stuck with late shifts. I facilitated a meeting where we created a rotating schedule that gave both employees 2 preferred shifts per week and 1 compromise shift. Within 3 weeks, their working relationship improved significantly, and our team's productivity increased by 15% as the negative atmosphere lifted.

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