Product Manager
Job description
Original text imported from Reed
Product Manager - CRM Portfolio & Technical Services
Location: Huntingdon
Salary: £45,000 - £58,000 depending on experience
Vacancy Type: Full Time
The Role
The Product Manager CRM Portfolio & Technical Services owns the definition, optimization, and online performance of Goodfellow’s services and technical solution offers, including CRMs, material testing, and micro-machining. The role is accountable for translating complex technical capabilities into scalable, structured, and commercially effective product offers aligned to the Group’s Global strategy.
This role requires a strong technical background and acts as the critical bridge between technical delivery, catalogue structure, and commercial execution.
Key Responsibilities
Catalogue, Service & Technical Range Ownership
- Accountable for the commercial performance of assigned product ranges.
- Own and lead structured range reviews, including range optimisation,
- extension, and rationalisation decisions.
- Develop and execute catalogue strategy aligned to market demand, customer needs, and growth priorities.
- Own the structure, scope, and performance of service and technical solution ranges.
- Lead service range reviews, optimisation, and standardisation to improve scalability and clarity.
- Define service offers, options, and positioning in collaboration with Technical Solutions and Operations.
- Analyse service performance, demand patterns, and enquiry data to inform range evolution.
Product Data & Online Effectiveness
- Ensure service offers are clearly defined, structured, and discoverable online.
- Own online effectiveness of services, including content clarity, application definition, and conversion.
- Work closely with the Technical Science Writer to ensure technical accuracy and clarity.
SEO, PPC & Discoverability
- Own SEO and PPC performance for CRMs, services and technical solution offers.
- Ensure they are discoverable and correctly positioned for target applications.
- Use performance data to refine service positioning and digital execution.
Cross Functional Collaboration
- Act as the product owner for services, working deeply with entities in the Group.
- Translate technical capability into repeatable, commercial product structures.
- Provide technical input into pricing logic, go-to-market strategy, and content development.
Key Requirements
- Proven experience in a technically-led product management or solutions role.
- Strong technical background required (materials science, engineering, physics, chemistry, or equivalent experience).
- Ability to work credibly with technical teams and understand service delivery constraints.
- Experience structuring and commercialising complex or bespoke technical offers.
- Strong analytical, communication, and stakeholder management skills.
About the Goodfellow Group
Founded in London in 1946, Goodfellow is a global leader in advanced materials, offering over 170,000 products to support innovation in sectors like aerospace, medical research, and green energy. With offices across Europe, the USA, and China, and backed by Battery Ventures, we’re driving growth through strategic acquisitions and global expansion. Recent acquisitions include Potomac Photonics (USA), Suisse Technology Partners (Switzerland), and The Bureau of Analysed Samples (UK). At Goodfellow, we’re united by technical excellence, collaboration, and sustainable innovation. Whatever your passion—science, engineering, technology, or business—you’ll find your future here.
To Apply
If you feel you are a suitable candidate and would like to work for Goodfellow, please do not hesitate to apply.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your technical background (materials science, engineering, physics, or chemistry) prominently as this is explicitly required
📊 Quantify your product management achievements: "Optimised 45 product ranges, increasing conversion by 23%"
🔍 Emphasise SEO/PPC experience with metrics: "Improved technical product discoverability by 40% through SEO optimisation"
🛠️ Showcase experience commercialising complex technical offers with specific examples and outcomes
🤝 Demonstrate cross-functional collaboration skills, particularly bridging technical and commercial teams
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Optimised 85 technical product ranges through structured reviews, achieving 28% improvement in catalogue performance and £1.2M additional revenue
- •Implemented SEO strategy for CRM and technical services portfolio, increasing organic discoverability by 45% and reducing PPC costs by £18,000 annually
- •Led cross-functional collaboration between technical delivery and commercial teams, successfully launching 12 new service offerings with 92% customer satisfaction
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Letter preview — tailored to Goodfellow
Dear Hiring Manager,
Goodfellow's position as a global leader in advanced materials since 1946 aligns perfectly with my technical product management background, particularly my experience in materials science and commercialising complex technical solutions for CRM portfolios.
My background in technical product management has equipped me with the analytical skills to optimise product ranges and translate technical capabilities into scalable commercial offers. I have successfully managed catalogue strategies, implemented SEO/PPC campaigns for technical products, and collaborated across technical and commercial teams to drive product performance.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach optimising a catalogue of 170,000+ technical products for online discoverability?
- ›Describe your experience with CRM systems and how you've used data to inform product decisions
- ›How do you translate complex technical capabilities into commercially viable product offers?
- ›What methodologies do you use for range reviews and product rationalisation?
- ›How would you measure the online effectiveness of technical service offerings?
Behavioural
- ›Tell me about a time you had to bridge the gap between technical teams and commercial objectives
- ›Describe a situation where you had to make difficult product range rationalisation decisions
- ›Give an example of how you've used data analysis to drive product strategy changes
- ›Tell me about a time you had to manage conflicting stakeholder priorities in a product role
- ›Describe how you've successfully launched or repositioned a complex technical product
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to bridge the gap between technical teams and commercial objectives
Describe a situation where you had to make difficult product range rationalisation decisions