Optical Assistant
Job description
Original text imported from Reed
Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place.
We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store
Based in Scunthorpe our store has off-site parking and bike lockups available.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £12.71 per hour
- Full time 37.5 hours - will include a weekend day
- Bonus - up to £2000 per annum
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now's the perfect time to apply!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
👓 Highlight your optical or audiology experience prominently as Specsavers specifically seeks candidates with previous optical experience
🏪 Emphasise your fast-paced retail customer service background since the role involves welcoming customers in a busy high street environment
📚 Mention any optical or audiology terminology knowledge you have, as this is listed as desirable experience
💼 Show your interest in professional development as Specsavers offers extensive training opportunities beyond the assistant role
🎯 Quantify your customer service achievements with metrics like customer satisfaction scores or sales targets met
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Assisted 40+ customers daily with eyecare enquiries, achieving 98% customer satisfaction scores in fast-paced optical retail environment
- •Supported qualified Opticians during eye examinations, demonstrating knowledge of optical terminology and maintaining accurate patient records
- •Exceeded sales targets by 15% through effective customer consultation and product knowledge of frames, lenses and audiology services
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
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Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Optical Assistant position at Specsavers Scunthorpe. With my background in customer service and optical experience, I am well-positioned to welcome customers and support your team of experienced Opticians and Technicians.
My background in fast-paced retail environments has equipped me with the skills to handle multiple customers efficiently while maintaining high service standards. I understand the importance of making customers feel comfortable during their eyecare journey and have experience with optical terminology that would benefit your Scunthorpe store.
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Interview questions
10 questions generated from this advert.
Technical
- ›What optical terminology are you familiar with?
- ›How would you explain the difference between short-sightedness and long-sightedness to a customer?
- ›What experience do you have with audiology services?
- ›How would you handle a customer complaint about their prescription glasses?
- ›What do you know about different types of lens coatings and their benefits?
Behavioural
- ›Tell me about a time you provided excellent customer service in a busy environment
- ›Describe a situation where you had to learn new technical terminology quickly
- ›How do you handle difficult or upset customers?
- ›Give me an example of when you worked effectively as part of a team
- ›Tell me about a time you had to adapt to changes in your workplace
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you provided excellent customer service in a busy environment
Describe a situation where you had to learn new technical terminology quickly