Optical Assistant Apprentice
Job description
Original text imported from Reed
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you.
Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics.
Our store
Based in North shields, our store has off-site and is easy to get to via public transport
Our team
We have a wonderful team of people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £8.20 per hour
- Full time 40 hours - will include 1 weekend day
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Who is this Apprenticeship for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant Apprentice.
- Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Find out more
Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Apprenticeships at Specsavers | Specsavers UK Careers
It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.
Got what we're looking for? This job will close when it's filled, so don't delay, apply today!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your customer service experience prominently as Specsavers emphasises 'great customer service' throughout the advert
📊 Mention your GCSE Maths qualification grade specifically as this is an essential requirement for the apprenticeship
🌐 Emphasise any retail experience you have as the role involves 'retail, management or optics' career progression
🎯 Show enthusiasm for learning as this is a training-focused apprenticeship role with 'great training and development opportunities'
🤝 Demonstrate your people skills as they want someone who is a 'proactive people person'
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered exceptional customer service to 50+ daily customers in retail environment, achieving 98% satisfaction scores through proactive problem-solving
- •Managed appointment scheduling system for busy practice, coordinating 25+ daily bookings while maintaining accurate patient records
- •Provided product advice and styling guidance to customers, resulting in £2,400 monthly sales through consultative approach
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Optical Assistant Apprentice position at Specsavers North Shields. Having researched your apprenticeship programme, I am particularly drawn to the comprehensive training in eye test booking and pre-screening that will launch my career in the optical sector. My GCSE Maths qualification and strong customer service skills align perfectly with your requirements.
My background in retail has developed my ability to provide excellent customer service and work effectively in fast-paced environments. I am enthusiastic about learning the technical aspects of optical care, from frame measuring to patient pre-screening, whilst building lasting relationships with customers seeking eyecare solutions.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you handle booking multiple eye test appointments during a busy period?
- ›What steps would you take when pre-screening a patient before their eye test?
- ›How would you measure frames to ensure the best fit for a customer?
- ›Describe how you would provide style advice to a customer choosing new glasses
- ›What information would you need to gather when taking phone calls about eye tests?
Behavioural
- ›Tell me about a time when you provided excellent customer service
- ›Describe a situation where you had to learn something completely new
- ›Give an example of when you worked effectively as part of a team
- ›Tell me about a time when you dealt with a difficult customer or situation
- ›Describe a situation where you showed enthusiasm and proactive behaviour
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time when you provided excellent customer service
Describe a situation where you had to learn something completely new