Job Advert Template
Job description
Original text imported from Reed
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you.
Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics.
Our store
Based in Middlesborough, our store has off-site and is easy to get to via public transport
Our team
We have a wonderful team of people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £8.20 per hour
- Full time 40 hours - will include 1 weekend day
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Who is this Apprenticeship for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant Apprentice.
- Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Find out more
Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Apprenticeships at Specsavers | Specsavers UK Careers
It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.
Got what we're looking for? This job will close when it's filled, so don't delay, apply today!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
👓 Emphasise any customer service experience at the top of your CV as Specsavers prioritises excellent customer interaction skills
📚 Highlight your GCSE Maths grade prominently as this is an essential requirement for the apprenticeship
🏪 Include any retail experience, even part-time roles, as the position combines optics with retail operations
🎯 Mention your enthusiasm for learning new skills as this apprenticeship offers comprehensive training in optics
💬 Showcase examples of phone handling or booking systems experience as these are key daily responsibilities
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered customer service to 50+ daily visitors, achieving 98% satisfaction scores through attentive listening and personalised recommendations
- •Managed appointment booking system for 15 staff members, reducing scheduling conflicts by 40% through careful coordination
- •Completed GCSE Mathematics with Grade 6, demonstrating strong numerical skills essential for optical measurements and calculations
Free to copy — tailoring requires a 30-sec CV upload.
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We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Optical Assistant Apprenticeship at Specsavers in Middlesbrough. Having researched your comprehensive apprenticeship programme, I am particularly drawn to the combination of customer service excellence and technical optical skills that this role offers. My GCSE Maths qualification and passion for helping people make this an ideal opportunity to launch my career in optics.
My background in customer-facing roles has prepared me well for welcoming customers, handling enquiries, and providing personalised service. I am eager to develop the technical skills of pre-screening patients, frame fitting, and eye test booking whilst contributing to your team's commitment to outstanding eyecare.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you handle booking multiple eye test appointments while serving customers in store?
- ›What steps would you take when pre-screening a patient before their eye test?
- ›How would you measure frames accurately for a customer?
- ›Describe how you would provide style advice to someone choosing their first pair of glasses
- ›What would you do if a customer was unhappy with their frame fitting?
Behavioural
- ›Tell me about a time you provided excellent customer service in a challenging situation
- ›Describe a situation where you had to learn something completely new. How did you approach it?
- ›Give an example of when you worked as part of a team to achieve a common goal
- ›Tell me about a time you had to handle multiple tasks at once. How did you prioritise?
- ›Describe a situation where you showed enthusiasm and proactivity in a work or learning environment
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you provided excellent customer service in a challenging situation
Describe a situation where you had to learn something completely new. How did you approach it?