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⚡ Source: ReedRef: 50763618

Legal Manager - Conveyancing Hybrid

Reed·South Holland, Lincolnshire·Posted 35 months ago
🏠 Hybrid💰 £45-50k/year
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Job description

Original text imported from Reed

Are you looking for the next step in your Conveyancing career?

My client is well known in the conveyancing world and they are looking for a Legal Manager to join their team.

Legal managers are both skilled conveyancers & experienced people managers.

You'll have worked in both High Street and Volume conveyancing settings, understanding how to leverage the latest technologies & systems together with a first class customer service approach.

As a Legal Manager, the team's success is in your hands and you'll be responsible for day to day operations ranging from technical escalations, queries, catch ups, coaching and much more!

If this sounds like an opportunity for you then apply now with your most up to date CV.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Residential conveyancingHigh street conveyancing experienceVolume conveyancing experiencePeople managementLegal case management systemsTechnical escalation handling
Nice-to-have
Coaching and mentoringLegal technology implementationCustomer service process management
Soft skills
LeadershipCoachingCommunicationProblem solvingCustomer focusAccountability
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your dual experience in both High Street and Volume conveyancing prominently in your Personal Statement, as the advert explicitly requires both settings.

2

📊 Quantify your team management experience: e.g. 'Managed a team of 12 conveyancers, reducing average case completion time by 15%'.

3

🎯 Showcase specific legal technology and case management systems you have used (e.g. Proclaim, Redbrick, InfoTrack), as the advert emphasises leveraging the latest technologies.

4

🤝 Include a dedicated section or bullet points on coaching and mentoring junior staff, as day-to-day coaching is cited as a core responsibility.

5

🌐 Reference your hybrid working experience and ability to manage remote or distributed conveyancing teams, aligning with the hybrid work mode of this role.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed a team of 10 residential conveyancers across high street and volume caseloads, reducing average transaction completion time by 18% through targeted coaching and workflow improvements.
  • Led implementation of Proclaim case management system for a 15-person conveyancing department, cutting manual data entry by 30% and improving case tracking accuracy across 400+ active files.
  • Resolved over 50 technical legal escalations per quarter as senior point of contact, maintaining a 96% client satisfaction score across a mixed freehold and leasehold caseload.

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Dear Hiring Manager,

The Legal Manager position at your South Holland conveyancing firm stands out as a role that directly matches my background in both high street and volume conveyancing, combined with hands-on people management. Having worked across both settings, I understand the operational demands of managing technical escalations, maintaining quality, and driving team performance through effective coaching.

My background in conveyancing management has equipped me with experience leading teams of conveyancers through complex caseloads, implementing case management systems to improve throughput, and delivering a consistently high standard of client service. I have coached junior fee earners and supported their development while maintaining day-to-day operational oversight.

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Interview questions

10 questions generated from this advert.

Technical

  • Which case management systems have you used in a conveyancing environment, and how have you leveraged them to improve team efficiency?
  • How do you handle technical escalations from junior conveyancers — walk us through your typical process?
  • What are the key differences in managing a high street conveyancing team versus a volume conveyancing operation?
  • How do you stay up to date with changes in property law and conveyancing regulations, and how do you cascade that knowledge to your team?
  • Describe your experience with quality control processes in a conveyancing setting — what metrics or checks do you use?

Behavioural

  • Tell me about a time you had to resolve a significant technical or legal escalation within your team — what was the outcome?
  • Describe a situation where you coached an underperforming team member and the steps you took to support their development.
  • Give an example of when you had to balance high caseload volume with maintaining a first-class customer service standard.
  • Tell me about a time you introduced a new technology or system to your team — how did you manage the change?
  • Describe a situation where you had to make a difficult operational decision under time pressure — how did you approach it?
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to resolve a significant technical or legal escalation within your team — what was the outcome?

Situation: A junior conveyancer in my team of 8 had missed a restrictive covenant on a freehold transaction, flagged by the buyer's solicitor two days before exchange. Task: I needed to resolve the legal issue, manage client expectations, and prevent the transaction from collapsing. Action: I reviewed the title pack personally, liaised directly with the seller's solicitor to obtain an indemnity insurance quote within 24 hours, and briefed both the client and estate agent on the revised timeline. I also ran a team session the following week on covenant searches to prevent recurrence. Result: Exchange completed three days later with no loss of the transaction, and the team's escalation rate dropped by 25% over the following quarter.
2Question

Describe a situation where you coached an underperforming team member and the steps you took to support their development.

Situation: A conveyancing assistant in my team of 10 was consistently missing file review deadlines, causing bottlenecks across 30 active cases. Task: I needed to address the performance issue without losing a team member who had strong client skills. Action: I held a one-to-one to understand the root cause — she was struggling with the case management system's reporting module. I arranged two focused training sessions with our software provider and paired her with a senior colleague for three weeks. I set fortnightly check-ins with clear milestones. Result: Within six weeks her deadline compliance improved from 60% to 94%, and she subsequently trained two new starters on the same system.

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