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⚡ Source: ReedRef: 56847240

Junior Accounts Administrator

ST Selection·Tamworth, Staffordshire·Posted 4 days ago
💰 £25-27k/year🌱 Junior
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Job description

Original text imported from Reed

We are recruiting a Junior Accounts Administrator for our client, an independent design company based in the Tamworth area.

This is an exciting role, working in a relaxed and friendly environment. You will need experience in an office admin or customer services background, strong IT skills and a confident and vibrant personality to be considered for this position.

About the job

  • Junior Account Administrator
  • Tamworth
  • £25-27K
  • Monday to Thursday 8.30am-5.30pm, Friday 8.30am-1.00pm

Role & Responsibilities

  • Customer services
  • Processing orders
  • Fast paced administration duties
  • Dealing with suppliers in the UK and Far East
  • Liaising with internal colleagues

Requirements

  • Experience of office administration and customer services
  • Using a range of IT systems - must be proficient on MS systems
  • Strong work ethic, you will need to be extremely organised
  • Must have an interest/ passion for fashion and homewares
  • Own transport
SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Office administration experienceCustomer services backgroundMicrosoft Office proficiencyFashion or homewares interestOwn transport
Nice-to-have
Multi-system IT experienceSupplier managementOrder processing experience
Soft skills
OrganisationCommunicationAttention to detailTime managementTeamworkCustomer focus
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your Microsoft Office proficiency prominently as the advert specifically requires MS systems expertise

2

📊 Quantify your admin experience: 'Processed 150+ orders weekly with 99% accuracy'

3

🎨 Emphasise any fashion or homewares interest as this is specifically mentioned as essential

4

🌐 Mention experience with supplier communication, especially if you've dealt with international suppliers

5

🤝 Showcase your customer service background as this is a key requirement for the role

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Processed 200+ customer orders weekly using Microsoft Excel and CRM systems, maintaining 98% accuracy across fashion product lines
  • Managed supplier communications with 15 UK and 8 Far East vendors, coordinating delivery schedules and resolving order discrepancies within 24 hours
  • Delivered customer service support for homewares enquiries, achieving 95% satisfaction rating while handling 50+ daily interactions

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Letter preview — tailored to ST Selection

Dear Hiring Manager,

I am writing to apply for the Junior Accounts Administrator position at your independent design company in Tamworth. My background in office administration and customer services, combined with strong Microsoft Office skills, aligns perfectly with your requirements for managing supplier relationships and order processing.

My background in administrative support has equipped me with the organisational skills and attention to detail essential for handling fast-paced duties across UK and Far East suppliers. I am particularly drawn to working within the fashion and homewares sectors, and I thrive in collaborative environments where I can contribute to both customer satisfaction and operational efficiency.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • Which Microsoft Office applications are you most proficient in and how have you used them in previous roles?
  • How would you approach processing a high volume of orders efficiently?
  • What experience do you have with different IT systems and how quickly can you learn new software?
  • How would you manage supplier communications across different time zones?
  • What methods do you use to stay organised when handling multiple administrative tasks?

Behavioural

  • Tell me about a time when you had to deal with a difficult customer service situation
  • Describe a situation where you had to manage multiple priorities in a fast-paced environment
  • Give an example of when you've had to work as part of a team to achieve a common goal
  • Tell me about a time when you made an error in your work and how you handled it
  • Describe how you would handle a situation where a supplier delivery was delayed
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you had to deal with a difficult customer service situation

A customer contacted us about a delayed homewares order worth £800 that was needed for a store opening. I immediately contacted our Far East supplier and discovered a shipping delay. I arranged expedited delivery at no extra cost to the customer, provided daily updates, and offered a 10% discount on their next order. The customer received their goods 2 days before their deadline and placed a £1,200 follow-up order the next month, praising our proactive communication throughout the process.
2Question

Describe a situation where you had to manage multiple priorities in a fast-paced environment

During our peak fashion season, I was processing 300+ orders daily while managing supplier queries and customer service calls. I created a priority matrix, handling urgent customer issues first, then batch-processing orders by supplier to maximise efficiency. I also set up automated email responses for common queries. This system helped me maintain 97% order accuracy while reducing average customer response time from 4 hours to 90 minutes during our busiest 3-week period.

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