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⚡ Source: ReedRef: 56895125

HR Business Partner

Quest Search and Selection Ltd·Worksop·Posted 2 weeks ago
👑 Executive
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Job description

Original text imported from Reed

Quest Search & Selection is currently recruiting for an HR Business Partner to join their Head Office in North Nottingham. As part of the HR team, you will support a range of stakeholders and report directly to the Head of HR. This role will provide support across Employee Relations (ER), Organisational Development (OD), and Generalist HR partnerships, both for reactive and long-term projects and strategies.

The business is an omnichannel retail business that prides itself with working with some of the largest, global branded & own label Home, Outdoor & Fashion brands in the UK & internationally.

The roles and responsibilities for HR Business Partner role are :

  1. Create and implement a People Plan for key business areas with actions that support the delivery of the company strategies.
  2. Key focus areas will be organisational design, ensuring roles and structures are fit for purpose, talent attraction, retention, and development to support succession planning.
  3. Support Managers to proactively manage employee relations issues.
  4. Work collaboratively with other People teams to deliver transformational change projects
  5. Support with initiatives to drive improved engagement levels, positively impacting on people KPIs
  6. Act as a trusted advisor to partners, providing valued & effective coaching & guidance.
  7. Identify and build best practice people frameworks, solutions, process & tools that can be used in the business to enhance people/business performance.

To be successful in this HR Business Partner role :

  1. 3-6 years + experience within HR Advisor, Manager, Business Partner within a Retail.
  2. Strong understanding of TUPE and organisational design.
  3. Demonstrated ability to manage complex industrial relations, including working with unionised environments.
  4. Excellent analytical skills with the ability to interpret and leverage data to drive decision-making.
  5. Proven ability to build and maintain strong relationships, collaborate effectively, and influence stakeholders to drive business outcomes.

The benefits of this HR BP role are :

  1. A business that is expanding and pushing on with growth plans!
  2. Subsidised on-site gym & cafe
  3. Great Head office environment - (5 days in office)
  4. Monthly incentives
  5. Free parking
  6. Holiday Allowance

If you are interested in this role of HR Business Partner and have the right experience, please do apply with your CV today quoting reference no. JO-


We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
TUPE complianceRetail HR experienceEmployee Relations managementOrganisational designIndustrial relationsUnionised environment experienceData analysis
Nice-to-have
Change managementCoaching certificationTalent managementSuccession planning
Soft skills
Analytical thinkingRelationship buildingCollaborationInfluenceCommunicationProblem solvingStrategic thinking
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your retail HR experience prominently as this role specifically requires 3-6 years in retail environments

2

📊 Quantify your ER achievements: 'Resolved 15 complex grievances, reducing tribunal risk by 40%'

3

🔧 Emphasise TUPE and organisational design experience as these are explicitly mentioned requirements

4

🤝 Showcase your unionised environment experience with specific examples of successful negotiations

5

📈 Include data-driven HR metrics you've improved: engagement scores, retention rates, or people KPIs

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Created People Plans for 3 retail divisions supporting £12M revenue growth, implementing organisational design changes that improved operational efficiency by 25%
  • Managed 18 complex Employee Relations cases including TUPE transfers, achieving 94% resolution rate without tribunal escalation across unionised retail environment
  • Led transformational change project affecting 150+ employees, delivering engagement score improvement from 68% to 82% within 12 months through targeted people initiatives

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Letter preview — tailored to Quest Search and Selection Ltd

Dear Hiring Manager,

Quest Search & Selection's HR Business Partner role represents exactly the strategic retail HR challenge I'm seeking, combining Employee Relations expertise with Organisational Development across your omnichannel business. My background in TUPE compliance and managing complex industrial relations in unionised environments aligns perfectly with your requirements.

My background in retail HR spans both reactive employee relations and strategic people planning, with proven success in driving engagement improvements and supporting business transformation. I have consistently delivered data-driven HR solutions whilst building strong stakeholder relationships across diverse retail environments.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you approach creating a People Plan for a new business area?
  • Describe your experience with TUPE transfers and the key compliance requirements
  • How do you use data analytics to drive HR decision-making?
  • What frameworks have you implemented to improve organisational design?
  • How do you manage complex industrial relations in unionised environments?

Behavioural

  • Tell me about a time you had to influence senior stakeholders to drive business outcomes
  • Describe a situation where you managed a complex employee relations issue
  • Give an example of how you've driven transformational change in an organisation
  • Tell me about a time you had to build relationships with difficult stakeholders
  • Describe how you've improved employee engagement levels in a previous role
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to influence senior stakeholders to drive business outcomes

When our retail division faced 23% staff turnover, I needed to convince the Board to invest £85,000 in a retention programme. I presented data showing turnover costs of £156,000 annually versus programme investment. I arranged stakeholder meetings with store managers who shared frontline insights about talent drain. I proposed a phased approach starting with 2 pilot stores, demonstrating 15% turnover reduction within 6 months. This evidence convinced leadership to roll out company-wide, ultimately achieving 31% turnover reduction and saving £98,000 in recruitment costs.
2Question

Describe a situation where you managed a complex employee relations issue

A senior store manager faced allegations of discrimination from 4 team members, with union involvement threatening industrial action. I conducted thorough investigations interviewing 12 witnesses whilst maintaining confidentiality. I discovered communication breakdowns rather than discrimination, implementing mediation sessions between the manager and team. I arranged cultural awareness training for the manager and established monthly team feedback sessions. The resolution prevented potential tribunal costs of £45,000, improved team satisfaction scores by 28%, and the manager successfully completed probationary review 3 months later.

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