Head of Care
Job description
Original text imported from Reed
My Client is looking for a Head of Care to work in in their flagship Residential Care Home offering Dementia Care, Residential Care and Respite Care in Keswick.
Duties include :
- Provide strong leadership skills, supporting, energising, inspiring and empowering others in pursuit of a shared vision to ensure the effective management of the home
- To be actively involved the planning and delivery of Resident’s care, ensuring the care provided is of the highest possible quality.
- To contribute to the overall quality of the service delivery, by working closely with other members of the staff team, helping promote good practice taking part in staff meetings, and contributing to meeting the objective of the team.
- Monitor the performance of all care staff and take the necessary action to manage performance, both good and bad.
- To deputise for the Home Manager to ensure the smooth running of the home during any absence.
- To work at all times in accordance with all service policies and procedures, especially:-
- Health and Safety
To be considered you must have prior experience of working within an elderly residential setting as a Senior Carer or Team Leader. You will also be educated to a minimum of Level 3 in Health and Social Care.
Benefits include:
- Competitive Salary and benefits
- Paid breaks; 5.6 weeks holiday a year (including bank holidays)
- The Peoples Pension Scheme
- Induction and training programme for all employees
- Study support and funding of relevant qualifications
- Superb setting and working environment
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your Level 3 Health and Social Care qualification prominently as this is specifically required
📊 Quantify your care leadership experience: 'Led 15-person care team across 3 shifts, maintaining 98% CQC compliance'
🌐 Emphasise your dementia care expertise as this flagship home specialises in dementia services
🎯 Showcase your performance management skills with specific examples of staff development and quality improvements
🤝 Demonstrate your deputy management experience as you'll be covering for the Home Manager during absences
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Led 18-person care team across day and night shifts, achieving 96% CQC compliance rating during annual inspection
- •Implemented new dementia care protocols reducing behavioural incidents by 35% while improving resident satisfaction scores
- •Managed performance development for 12 care staff members, resulting in 3 internal promotions and 89% staff retention rate
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Dear Hiring Manager,
Your Head of Care position at the flagship Keswick residential home immediately caught my attention, particularly the focus on dementia care excellence and deputy management responsibilities. My Level 3 Health and Social Care qualification combined with senior care leadership experience aligns perfectly with your requirements for managing care staff performance and ensuring CQC compliance.
My background in elderly residential care has equipped me with the skills to lead care teams, develop individual care plans, and maintain the highest quality standards while deputising for home management. I understand the unique challenges of dementia care and the importance of empowering staff to deliver person-centred care.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you ensure CQC compliance in daily care operations?
- ›Describe your approach to care planning for dementia residents
- ›What systems do you use for monitoring care quality and staff performance?
- ›How do you manage medication administration and documentation?
- ›Explain your understanding of safeguarding procedures in residential care
Behavioural
- ›Tell me about a time you had to manage underperforming care staff
- ›Describe a situation where you improved care quality in a residential setting
- ›How do you handle conflicts between residents or their families?
- ›Give an example of when you had to step up as deputy manager
- ›Tell me about a challenging dementia care situation you managed
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to manage underperforming care staff
Describe a situation where you improved care quality in a residential setting