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⚡ Source: ReedRef: 57007939

Export Operation Coordinator

Bradley David Associates·Grimsby, North East Lincolnshire·Posted 6 days ago
💰 £28-30k/year
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Job description

Original text imported from Reed

Bradley David Associates is recruiting on behalf of a leading shipping and freight forwarding company specialising in direct services to Scandinavia and mainland Europe.

Responsibilities:

  • Manage export operations and administration for export groupage and part-load shipments from the UK and Ireland
  • Plan and coordinate Irish export groupage and part-load movements transiting through the UK to Scandinavia
  • Liaise with transport planners, warehouse teams, and shipping lines to ensure efficient shipment movement
  • Work closely with colleagues across Scandinavia to coordinate export activities
  • Handle all aspects of groupage and part-load export operations, including participation in an on-call rota
  • Complete export customs clearances using Descartes and Destin8 systems

Skills Required:

  • Previous experience within logistics, freight forwarding, or groupage planning (3 years preferred)
  • Confident, approachable, and professional communication skills
  • Strong organisational abilities with excellent attention to detail
  • Customer-focused with a commitment to delivering exceptional service
  • Experience with export customs processes and documentation is advantageous
SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Freight forwarding or logistics operationsGroupage shipment planningExport customs clearanceDescartes customs softwareDestin8 customs systemExport documentation
Nice-to-have
Irish export routing experiencePart-load shipment coordinationShipping line liaisonCross-border team collaboration
Soft skills
CommunicationOrganisationAttention to detailCustomer focusProfessionalismAdaptability
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Feature Descartes and Destin8 prominently in your skills section — the advert names both systems as core tools, so listing them early signals immediate operational readiness.

2

📊 Quantify your groupage experience: e.g. 'Coordinated 50+ weekly groupage consignments across UK–Scandinavia lanes, reducing transit delays by 15%' to stand out against generic logistics CVs.

3

🌐 Highlight any Irish export or UK–Ireland transit routing experience explicitly, as the advert specifically calls out Irish export groupage transiting through the UK — a niche requirement.

4

🎯 Mention export customs documentation in a dedicated 'Key Skills' or 'Core Competencies' section, referencing specific document types (e.g. CMR, Bill of Lading, Export Declarations) to reinforce customs expertise.

5

🤝 Include a brief note on cross-border team collaboration — the advert stresses working closely with Scandinavian colleagues, so evidence of coordinating across international offices or time zones will resonate.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Processed 35+ weekly export customs clearances via Descartes and Destin8, maintaining a 99% on-time submission rate across UK-to-Scandinavia groupage lanes.
  • Coordinated Irish export groupage transiting through 3 UK consolidation hubs, reducing average transit time by 2 days through proactive shipping line liaison.
  • Managed end-to-end part-load export documentation for 20+ European destinations, ensuring CMR, Bill of Lading, and export declaration compliance across all shipments.

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Letter preview — tailored to Bradley David Associates

Dear Hiring Manager,

Bradley David Associates' search for an Export Operations Coordinator aligns directly with my background in freight forwarding and export customs clearance. Having worked with groupage and part-load shipments and processed export declarations through Descartes and Destin8, I am confident I can contribute to your client's Scandinavia and mainland Europe operations from day one.

My background in logistics coordination includes managing multi-leg export movements, liaising with shipping lines and warehouse teams, and producing compliant customs documentation for UK and Irish export consignments. I have coordinated shipments across international teams, handling time-sensitive cut-offs and resolving customs queries under pressure across a portfolio of approximately 40 active consignments per week.

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Interview questions

10 questions generated from this advert.

Technical

  • Walk us through how you complete an export customs clearance using Descartes — what are the key steps you follow?
  • How do you use Destin8 in your current or previous role, and what types of declarations have you processed through it?
  • How do you plan and sequence a groupage load from Ireland transiting through the UK to Scandinavia, and what documentation is required at each stage?
  • What export documentation do you typically produce for a part-load shipment to mainland Europe, and how do you ensure compliance?
  • How do you liaise with shipping lines to book space and manage cut-off times for groupage consignments?

Behavioural

  • Tell me about a time you had to coordinate a complex shipment across multiple parties — how did you manage communication and ensure it ran smoothly?
  • Describe a situation where a shipment faced an unexpected delay or customs issue. What steps did you take to resolve it?
  • Give an example of when you had to manage competing priorities across several active shipments simultaneously. How did you stay organised?
  • Tell me about a time you worked closely with colleagues in another country or time zone. How did you overcome any communication challenges?
  • Describe a situation where a customer was dissatisfied with a shipment outcome. How did you handle it and what was the result?
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to coordinate a complex shipment across multiple parties — how did you manage communication and ensure it ran smoothly?

Situation: A weekly Irish export groupage movement required coordination across a Dublin haulier, a Liverpool consolidation warehouse, and a Gothenburg shipping agent, with a Friday vessel cut-off. Task: I was responsible for ensuring all 14 consignments were collected, consolidated, and customs-cleared before the cut-off. Action: I built a shared tracking sheet updated twice daily, held a morning call with the haulier and warehouse supervisor, and pre-lodged customs entries in Descartes 48 hours ahead of sailing. I flagged one consignment with missing documentation on Wednesday, giving the customer time to resubmit. Result: All 14 consignments sailed on schedule, and the customer commended the proactive communication in a follow-up email to our operations manager.
2Question

Describe a situation where a shipment faced an unexpected delay or customs issue. What steps did you take to resolve it?

Situation: A part-load consignment bound for Oslo was held at Immingham because a commodity code on the export declaration had been queried by HMRC, putting the shipment 36 hours behind schedule. Task: As the handling coordinator, I needed to resolve the query and minimise the delay to the customer. Action: I contacted our customs broker immediately, cross-referenced the product specifications with the correct HS code, and submitted a corrected declaration via Destin8 within two hours. I simultaneously arranged for the consignment to be rebooked onto the next available sailing and kept the customer updated every four hours. Result: The shipment departed on the following day's vessel, arriving only 24 hours late, and the customer confirmed they could absorb the delay without operational impact.

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