Bank Support Worker
Job description
Original text imported from Reed
Location: Durham
Salary:£15.00 per hour +
Job Type: Bank Staff (Flexible Hours)
About the Role:
As a Complex Care Support Worker in Durham, you’ll be working with individuals who have conditions such as brain injuries, spinal injuries, strokes, and other neurological or physical challenges.
Your role will include, but is not limited to:
- Personal Care: Assisting with daily tasks such as washing, dressing, and feeding.
- Clinical Care: Administering medication, monitoring vital signs, and maintaining accurate care records.
- Promoting Independence: Encouraging clients to maintain as much independence as possible in their daily lives.
- Emotional Support: Providing companionship and reassurance to clients and their families.
- Collaborative Care: Working alongside other healthcare professionals to deliver holistic care plans
To be considered for this role, you’ll ideally have:
- 12 months of experience in a complex care setting, particularly with individuals with neurological or physical conditions.
- NVQ level 2 or 3 essential (related to healthcare)
- A willingness to work flexible hours, including weekends and nights, on a bank basis.
- A full driving licence and access to a vehicle, as some clients may need support attending appointments or activities.
- The ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- A caring, empathetic approach, with a passion for supporting others.
- Flexible Working Hours: Choose shifts that suit your schedule.
- Excellent Rate of Pay: Earn a well above market value hourly rate, with additional benefits.
- Ongoing Training and Development: Access regular training opportunities to help you grow in your role.
- Supportive Team: Work alongside a friendly, dedicated team committed to making a difference.
- Rewarding Role: Help individuals live independently while making a meaningful impact on their lives.
*Some of our roles require drivers and male or female employees only, where this is indicated this is a genuine occupational requirement in accordance with the Equality Act 2010.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your NVQ Level 2 or 3 qualification prominently as this is essential for the role
🧠 Emphasise any experience with neurological conditions, brain injuries, or spinal injuries as this is the core focus
📋 Showcase your medication administration and vital signs monitoring skills as clinical care is key
🚗 Mention your full driving licence and vehicle access as this is required for client appointments
💪 Demonstrate your ability to promote client independence whilst providing comprehensive support
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Administered medications and monitored vital signs for 8 clients with neurological conditions, maintaining 100% accuracy in care record documentation
- •Supported 12 clients with brain and spinal injuries to achieve greater independence through personalised care plans and daily living assistance
- •Collaborated with multidisciplinary healthcare teams to deliver holistic care for complex neurological cases, reducing hospital readmissions by 25%
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Dear Hiring Manager,
Priority Recruitment's Bank Support Worker position in Durham aligns perfectly with my passion for supporting individuals with complex neurological conditions. My NVQ Level 2 qualification and experience in medication administration and personal care make me well-suited for this flexible role.
My background in complex care settings has equipped me with the clinical skills and empathetic approach needed to support clients with brain injuries, spinal injuries, and other neurological challenges whilst promoting their independence.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you monitor vital signs for a client with a spinal injury?
- ›What steps do you take when administering medication to ensure safety?
- ›How do you maintain accurate care records and documentation?
- ›Describe your approach to personal care for clients with neurological conditions
- ›How would you support a client with a brain injury to maintain independence?
Behavioural
- ›Tell me about a time you had to work flexibly to meet a client's needs
- ›Describe a situation where you provided emotional support to a distressed client
- ›Give an example of how you've collaborated with other healthcare professionals
- ›Tell me about a challenging personal care situation and how you handled it
- ›Describe a time when you helped someone become more independent
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to work flexibly to meet a client's needs
Describe a situation where you provided emotional support to a distressed client